Urban Outfitters Sales Associate

Urban Outfitters, Inc.; Montclair, Windham (NJ, CT); On-site; Full time

Job summary

A leading company is seeking a Sales Associate in Montclair, New Jersey. The role focuses on providing exceptional customer experiences and driving sales through personalized interactions. Ideal candidates will have a passion for the brand and experience in customer service. Flexibility in scheduling is essential as the role requires availability during nights, weekends, and holidays. Comprehensive perks and benefits are offered, including medical, dental, vision, and generous employee discounts.

Benefits

Medical

Dental

Vision

PTO

Generous Employee Discounts

Retirement Savings

Qualifications

• Experience in customer service.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Acts as a brand representative reflective of company values.
• Maintains visual and operational standards focused on the customer.
• Collaborates with peers and leadership.

Skills

Customer Service

Team Player

Flexibility

Job description

Location

This position is located at 20 S. Park St., Montclair, New Jersey, 07042 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
• Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things

Visual + Business Operations

• Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for UObrand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBANNA

Pay Range

Starting from USD $15.49/Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Urban Outfitters Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may resultin bringing the total compensation to a higher range.