Anthropologie Home Stylist - Part-Time

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Westport (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company in Westport is seeking a Home Stylist to enhance customer experiences through expert styling advice and personalized product recommendations. This role involves building relationships with customers, mentoring team members, and driving sales in the home department. The ideal candidate will have retail leadership experience and a passion for the brand.

Benefits

Medical

Dental

Vision

PTO

Employee Discounts

Retirement Savings

Qualifications

• 1+ years of retail leadership experience.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Cultivates customer relationships and drives key metrics.
• Communicates customer insights to leadership and styling team.
• Takes ownership of the furniture business to drive sales.

Skills

Team Player

Customer Service

Job description

This position is located at 59 Post Rd E, Westport, Connecticut, 06880 United States

Role Summary

The Home Stylist cultivates the overall service and selling culture in the store and drives brand metrics by developing authentic customer connections, offering expert styling advice, and providing an individualized experience with curated product recommendations.

Role Responsibilities

Customer Experience

• Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
• Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the home stylist role and program
• Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics
• Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele
  
  

Teamwork + Mentorship

• Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
• Identifies home styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings
• Utilizes brand resources to share relevant home styling and product knowledge with the team to elevate associate confidence in servicing the home customer
  
  

Visual + Business Operations

• Reviews store business to understand buying trends, influence home outfitting and selling decisions, and to drive home department business
• Takes ownership of the furniture business by capitalizing on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals
• Partners with visual team to execute seasonal updates for design center; upkeeps design center product standards and technology
• Upholds accountability and productivity for part-time or full-time zoned Design Center hours; contributes to a customer-first philosophy and is flexible in supporting other areas when business dictates
  
  

Communication + Relationships

• Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms
• Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
• Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement
  
  

Role Qualifications

• Anthro brand fan
• 1+ years of retail leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization
  
  

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $17.00/Hr.