Urban Outfitters Sales Associate

URBN Urban Outfitters, Inc.; Dedham (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Sales Associate who will play a vital role in enhancing the customer experience. This position involves engaging with customers, providing personalized service, and utilizing technology to ensure a seamless shopping experience. The ideal candidate will embody the brand's values, work collaboratively with the team, and maintain high operational standards. Join a vibrant team where your contributions are valued, and enjoy a range of comprehensive perks and benefits designed to support your well-being and career growth. If you have a passion for customer service and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Employee Discounts

Retirement Savings

Qualifications

• Experience in customer service and a passion for the brand.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Act as a brand representative and engage customers with product knowledge.
• Maintain visual and operational standards while focusing on customer experience.

Skills

Customer Service

Team Player

Flexibility

Communication

Tools

MPOS

POS

Job description

Location

This position is located at 946 Providence Hwy, Dedham, Massachusetts, 02026 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
• Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things

Visual + Business Operations

• Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for UObrand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!

Pay Range

Starting from USD $15.00/Hr.

Urban Outfitters Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment.