Urban Outfitters Digital Technician

URBN Urban Outfitters, Inc.; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. seeks a Digital Technician to support the studio photography team in ecommerce shoots, ensuring accurate image capture, file management, color balance, and timely delivery of assets for post‑production and web publishing.

The role emphasizes image quality, consistency, and operational efficiency across the studio, including hardware/software maintenance, color calibration, and collaboration with cross‑functional teams to meet production deadlines.

Qualifications

• Education: BFA in Photography or equivalent experience preferred.
• Experience: Basic photography studio experience and digital photography workflow knowledge.

Responsibilities

• Capture image workflow during ecommerce shoots, ensuring proper file naming, metadata tagging, and backups.
• Process and organize images for retouching and publishing using Capture One Pro and Photoshop.
• Maintain studio hardware/software, calibrate monitors, and troubleshoot equipment.
• Collaborate with photographers, production, stylists, and web team to ensure timely delivery of assets.

Skills

Image workflow management

Color calibration

Digital asset management

Communication

Time management

Detail orientation

Ownership

Inclusivity

Education

BFA in Photography or equivalent

Tools

Capture One Pro

Adobe Photoshop

Mac OS X

Job description

Role Summary

The Digital Technician supports the studio photography team by managing the technical workflow during ecommerce shoots. This role ensures accurate image capture, file management, color balance, and delivery of assets for post-production and web publishing. The Digital Technician plays a critical role in maintaining image quality, consistency, and operational efficiency across the studio. This includes hardware/software maintenance, color calibration, and collaboration with cross‑functional teams to meet production deadlines.

Role Responsibilities

Capture & Workflow Management

• Manage image capture during ecommerce shoots, ensuring proper file naming, metadata tagging, and backup procedures.
• Collaborate with photographers, production and stylists to ensure accurate and consistent image capture aligned with brand standards.
• Support art directors and stylists in making image selects and preparing final assets for post‑production and web delivery.

Post‑Production Preparation

• Process and organize captured images using Capture One and other tools to ensure readiness for retouching and publishing.
• Communicate AD retouching notes on specific sessions.
• Assist the retouching team with file preparation and DAM ingest.
• Ensure all assets meet technical specifications for web use, including color accuracy, resolution, and file format.

Studio Technology & Maintenance

• Maintain and troubleshoot studio hardware and software, including cameras, tethering systems, and workstations.
• Perform regular monitor calibrations to ensure accurate color representation across all capture stations.
• Collaborate with the Sr. Tech and Post Production Manager to maintain and organize the studio’s image archive.

Cross‑Functional Collaboration

• Work closely with sample coordinators, stylists, and production team to ensure timely delivery of assets to the web team.
• Communicate proactively with production and creative teams to resolve technical issues and improve workflow efficiency.
• Research and recommend improvements to digital workflows and studio technology.

Role Qualifications

Knowledge, Skills & Abilities

Education: BFA in Photography or equivalent experience is preferred.

Experience: Basic photography studio experience. Knowledgeable of digital photography workflow.

Technical Knowledge: Hands‑on experience with the Canon EOS system. Retouching/Photoshop proficiency strongly preferred. Mac OS X proficiency. Hands‑on experience with Capture One Pro required. RAW processing proficiency. General web image knowledge, such as web standards and color spaces. Minor IT and troubleshooting skills. DAM experience a plus.

Communication: Positive, professional, and timely communication with teams, supporting departments, vendors, and suppliers.

Time Management: Proactively plans and controls time to efficiently deliver team priorities and meet deadlines. Extremely organized and able to multitask in high‑pressure environments.

Detail Orientation: Focus on and manage the small details of a task or project to consistently produce high‑quality work.

Ownership: Take responsibility for the outcomes of your work and the decisions that lead to those outcomes. Hold yourself accountable.

Inclusivity: Commitment to fostering diversity and inclusion within the workplace.

Key Attributes: Models behaviors that align with URBN’s values:

Unite in communicating and collaborating with integrity.

Respect our planet, our world, and each other.

Build lifestyle brands through creative entrepreneurship.

Nurture meaningful connections with customers and employees.

#LI-DD2

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non‑discrimination and anti‑harassment policies, we offer anti‑harassment training to managers and employees.