Upscale Server: Wine Pairings & Guest Experience

Crg Dining; Zionsville (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tips included

Opportunities for advancement

Job summary

Cunningham Restaurant Group (CRG) is seeking a Server for Stone Creek in Zionsville to deliver outstanding dining experiences. You will greet guests, take orders, and ensure timely service while maintaining a polished dining area.

Upscale dining background is preferred; you must be able to thrive in a fast-paced setting and be flexible to evenings, weekends, and holidays. Tips are included and opportunities for advancement exist within CRG.

Qualifications

• Previous upscale dining service experience is preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a commitment to maintaining a high level of service excellence.
• Ability to work in a fast-paced and high-pressure environment.
• Team player with a positive attitude.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of wine and spirits is a plus.

Responsibilities

• Greet guests warmly and make them feel welcome.
• Assist guests with menu selections and provide detailed information about food and beverage offerings.
• Ensure prompt and courteous service throughout the meal.
• Address any customer inquiries, concerns, or special requests with professionalism and enthusiasm.
• Accurately take food and beverage orders from guests.
• Input orders into the POS system.
• Double-check orders for accuracy before submitting them to the kitchen.
• Coordinate special requests and dietary restrictions with the kitchen staff.
• Serve food and beverages promptly and according to established presentation standards.
• Perform tableside tasks, such as wine presentations, bread and oil service, and water service.
• Promote additional items, such as wine pairings, specialty cocktails, or dessert selections to enhance overall dining experience.
• Monitor guests' needs and promptly refill drinks, clear empty plates, and provide additional items as requested.
• Ensure that all meals are served correctly, with the appropriate condiments and accompaniments.
• Set up and clean tables before and after guest use.
• Ensure the dining area is clean, well-maintained, and properly stocked with utensils, napkins, and condiments.
• Assist in overall restaurant cleanliness, including helping with dishwashing and cleaning tasks as needed.
• Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth and efficient restaurant operations.
• Communicate guest feedback and special requests to the appropriate team members.
• Promote daily specials, desserts, and beverages to increase sales.
• Suggestively sell additional items or upgrades to enhance the guest experience.
• Adhere to all health and safety guidelines, including food safety regulations.
• Follow company policies and procedures regarding alcohol service and guest conduct.
• Handle cash and credit card transactions accurately and securely.

Skills

Upscale dining experience

Excellent communication

Interpersonal skills

Attention to detail

Fast-paced environment

Team player

Wine knowledge

Job description

Cunningham Restaurant Group (CRG) is seeking a Server for Stone Creek in Zionsville to deliver outstanding dining experiences. You will greet guests, take orders, and ensure timely service while maintaining a polished dining area.

Upscale dining background is preferred; you must be able to thrive in a fast-paced setting and be flexible to evenings, weekends, and holidays. Tips are included and opportunities for advancement exist within CRG.