Upscale Server - Wine & Guest Experience

Automatic Data Processing, Inc.; Los Angeles (CA); On-site; USD 21,000 - 34,000; Part time

Job summary

Vine Street Hospitality in Los Angeles is seeking the Lemon Grove Server to deliver attentive, efficient, and professional service in a fast-paced setting. You will greet guests, present menus, recommend food and beverages, and ensure accuracy from order to payment.

The role requires strong menu knowledge, ability to multitask, and a polished appearance. Evening, weekend, and holiday availability is needed; prior serving experience in upscale dining is preferred, and food handler and RBS

Qualifications

• Previous serving experience in a high-volume or upscale dining environment preferred.
• Strong knowledge of food, wine, beer, and cocktails.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Professional appearance and demeanor.
• Must be able to work evenings, weekends, and holidays as business requires.
• Current Food Handler and Responsible Beverage Service (RBS) certifications required (or ability to obtain).

Responsibilities

• Bring a warm, fun, and professional energy to every shift, creating a welcoming environment for our guests.
• Detail tables before service: ensure neat, organized place settings, polished glassware, and clean seats.
• Greet guests promptly, present menus, and make thoughtful recommendations on food, wine, and cocktails.
• Collect member name, room number, or membership ID at the start of service to avoid billing issues.
• Take accurate orders, enter them into the POS, and ensure any allergies or special requests are noted.
• Deliver food and drinks quickly and with proper presentation, checking back within 2 minutes to confirm guest satisfaction.
• Anticipate guest needs, stay attentive to your section, and provide upbeat, efficient service throughout the meal.
• Pre-bus and reset tables consistently to keep the dining room clean and service flowing smoothly.
• Work as a team player with bartenders, hosts, runners, and management - communicate clearly and respectfully.
• Open and manage tabs correctly, process payments accurately, and follow all cash-handling procedures.
• Arrive on time, in proper uniform, and ready to deliver high-energy, guest-focused service.
• Maintain a professional appearance, polite attitude, and positive demeanor, regardless of the energy you receive from guests.
• Use downtime productively - help run food, refill waters, support teammates, and keep service areas stocked and clean.
• No cell phones are permitted on the floor during shifts.
• Breaks must be approved by a manager before stepping off the floor.
• Breaks must be taken before the 5th hour in compliance with labor laws.
• Follow all safety, sanitation, and hygiene procedures.
• Perform other reasonable duties as requested by management to support the overall success of the team and operation.
• Promote Vine Street Hospitality's culture by keeping the workplace professional, fun, and team-oriented

Skills

Serving experience

Upscale dining knowledge

Menu and beverage knowledge

Communication skills

Multitask under pressure

Professional appearance

Evenings/weekends/holidays

Food handler & RBS certs

Job description

Vine Street Hospitality in Los Angeles is seeking the Lemon Grove Server to deliver attentive, efficient, and professional service in a fast-paced setting. You will greet guests, present menus, recommend food and beverages, and ensure accuracy from order to payment.

The role requires strong menu knowledge, ability to multitask, and a polished appearance. Evening, weekend, and holiday availability is needed; prior serving experience in upscale dining is preferred, and food handler and RBS