Upscale Server - Fine Dining & Guest Experience

The Marcus Corporation; Town of Fredonia (WI); On-site; USD 9,600 - 11,000; Part time

Benefits offered by this job

Discounts at Marcus Hotels & Resorts

Job summary

The Marcus Corporation, in Milwaukee, seeks a part-time MTP Server to deliver exceptional hospitality at Hilton Milwaukee Miller Time Pub. You will greet guests, present menus, take orders, and ensure timely, polished service across courses.

Candidates should have upscale dining experience, Friday/Saturday availability, and strong English communication. Knowledge of wine/spirits and proper cash handling is valued. Training includes health standards and safety compliance.

Qualifications

• At least two years of serving experience in upscale or fine-dining settings.
• Available to work Fridays and Saturdays.
• Excellent communication and interpersonal skills to anticipate guest needs.
• Knowledge of wine, spirits, and food pairings; able to describe items, vintages, regions, and preparation methods.
• Possess government-required license/certificate; TIPS certification preferred.
• Able to carry trays up to 35 lbs and move in a fast-paced environment.
• Basic math skills for handling payments and checks.
• Proficient in English for guest communication.
• Manual dexterity for handling service ware, glassware, plates, trays, and other dining room equipment.

Responsibilities

• Greet guests warmly, present menus, and guide them through food and beverage selections with expert knowledge and professionalism.
• Take accurate food and drink orders and enter them efficiently using the POS system.
• Deliver courses in proper order and ensure timely service, maintaining an elevated dining experience throughout each visit.
• Maintain a thorough understanding of the food menu, wine list, specialty cocktails, and daily specials, including preparation methods and ingredient details.
• Prepare and maintain assigned service stations, including stocking linens, utensils, condiments, and service ware.
• Monitor guest satisfaction, respond promptly to requests, and resolve concerns in a courteous and helpful manner.
• Handle cash, credit card transactions, and guest checks with accuracy and adherence to established procedures.
• Perform general cleaning tasks such as polishing silverware, maintaining service areas, and ensuring overall dining room cleanliness to meet health and sanitation standards.
• Follow all State, Federal, and corporate regulations related to food safety and alcohol service.
• Assist with bar service, private dining functions, or other duties as assigned to support restaurant operations.

Skills

Upscale dining serving

Guest communication

Wine & spirits knowledge

English proficiency

Cash handling basics

Tray carrying ability

Tools

POS system

Job description

The Marcus Corporation, in Milwaukee, seeks a part-time MTP Server to deliver exceptional hospitality at Hilton Milwaukee Miller Time Pub. You will greet guests, present menus, take orders, and ensure timely, polished service across courses.

Candidates should have upscale dining experience, Friday/Saturday availability, and strong English communication. Knowledge of wine/spirits and proper cash handling is valued. Training includes health standards and safety compliance.