Upscale Rooftop Busser: Guest-Focused Support

Sanctity Hotel Rancho Cucamonga (Hilton Tapestry Collection); Rancho Cucamonga (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Durango Cocina & Rooftop is seeking professional, guest-focused Bussers to join our upscale restaurant and rooftop hospitality team. This role supports dining room operations, maintains cleanliness, and assists service staff to create an exceptional guest experience in a fast-paced environment.

The ideal candidate is reliable, hardworking, team-oriented, and committed to providing excellent support to guests and colleagues.

Qualifications

• Experience in restaurant, hotel, hospitality, or food service preferred but not required.
• Strong work ethic and positive attitude.
• Ability to work in a fast-paced, high-standard hospitality environment.
• Must be dependable, punctual, and team-oriented.
• Strong communication skills and attention to detail.
• Ability to stand, walk, bend, lift, and carry trays, dishes, and service items throughout shifts.
• Must be available to work flexible schedules, including evenings, weekends, holidays, and special events.
• Ability to follow direction and work collaboratively with all team members.
• Must follow all grooming, uniform, hygiene, and professional conduct standards.

Responsibilities

• Set and reset dining tables quickly and accurately according to restaurant standards.
• Clear tables promptly and professionally throughout service.
• Assist servers with delivering food, beverages, and guest requests as needed.
• Maintain cleanliness and organization of dining areas, rooftop spaces, service stations, and guest-facing areas.
• Refill water, stock service supplies, and support overall dining room operations.
• Assist with maintaining a clean, polished, and welcoming environment for guests.
• Remove dishes, glassware, and utensils efficiently while maintaining guest comfort.
• Support the server, host, bar, kitchen, and management teams to ensure smooth operations.
• Monitor dining areas and proactively address cleanliness and organization needs.
• Follow all food safety, sanitation, and company policies.
• Assist with opening, closing, side work, restocking, and additional duties assigned by management.
• Respond professionally and courteously to guest needs and requests.
• Notify management of any guest concerns or operational issues requiring attention.

Skills

Strong work ethic

Communication skills

Team-oriented

Flexibility

Stand/walk long hours

Job description

Durango Cocina & Rooftop is seeking professional, guest-focused Bussers to join our upscale restaurant and rooftop hospitality team. This role supports dining room operations, maintains cleanliness, and assists service staff to create an exceptional guest experience in a fast-paced environment.

The ideal candidate is reliable, hardworking, team-oriented, and committed to providing excellent support to guests and colleagues.