Upscale Restaurant Manager - Lead Guest Experience & Team

The Obstinate Daughter; Sullivan's Island (SC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

PTO

Health insurance

401(k) eligibility after 1 year

Dining discounts

Growth opportunities

Job summary

The Obstinate Daughter on Sullivan's Island seeks a Restaurant Manager to lead our front‑of‑house team in a high‑volume environment, ensuring exceptional guest experiences and a positive staff culture.

You will oversee daily operations, coach and develop team members, and partner with leadership to manage scheduling, inventory, and guest recovery while upholding our hospitality standards.

Qualifications

• Previous restaurant management experience at a full-service upscale restaurant is required.
• Strong leadership and communication skills.
• Ability to stay calm and organized in high-volume environments.
• Excellent guest recovery and problem-solving skills.
• Strong understanding of restaurant operations and service standards.
• Experience managing and motivating teams.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Oversee daily front-of-house restaurant operations.
• Lead and support service teams during lunch and dinner service.
• Ensure exceptional guest experience and hospitality standards.
• Manage floor operations, staffing levels, and service flow.
• Handle guest concerns professionally and efficiently.
• Coach, train, and develop team members.
• Assist with hiring, onboarding, and performance management.
• Monitor labor and assist with scheduling.
• Ensure cleanliness, organization, and sanitation standards are maintained.
• Enforce company policies, procedures, and service standards.
• Maintain strong communication between FOH and BOH teams.
• Assist with inventory, ordering, and operational reporting.
• Support special events and high-volume weekends.

Skills

Leadership

Communication

Team motivation

Time management

Guest experience

Tools

Toast POS

Resy

Job description

The Obstinate Daughter on Sullivan's Island seeks a Restaurant Manager to lead our front‑of‑house team in a high‑volume environment, ensuring exceptional guest experiences and a positive staff culture.

You will oversee daily operations, coach and develop team members, and partner with leadership to manage scheduling, inventory, and guest recovery while upholding our hospitality standards.