Upscale Restaurant Manager - Guest Experience Leader

Seagate; Delray Beach (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

The Seagate in Delray Beach, FL is seeking a dynamic Restaurant Manager to lead daily operations of the dining room, bar, and service staff, ensuring exceptional service, quality, and presentation. You will build strong member relationships, coordinate with the culinary team on menus and events, maintain cleanliness, schedule staff, control labor costs, and monitor inventory.

The ideal candidate has a Hospitality or Business degree (or equivalent experience) and a proven track record in a

Qualifications

• Degree in Hospitality Management, Business Administration, or equivalent work experience.
• Proven leadership experience in a high-volume, upscale restaurant or hospitality setting.
• Strong interpersonal and communication skills with a focus on guest satisfaction.

Responsibilities

• Lead and supervise dining room, bar, and service staff, ensuring seamless operations and a welcoming environment.
• Build strong relationships with members, anticipating their preferences and delivering personalized service.
• Coordinate with the culinary team on menus, specials, and event dining to enhance the member experience.
• Maintain the cleanliness, appearance, and readiness of all dining areas in accordance with club standards.
• Manage staff scheduling, assignments, and labor costs to achieve operational efficiency.
• Monitor inventory, equipment, and supplies, ensuring readiness for service and special events.
• Resolve member/guest concerns promptly and professionally, focusing on service recovery and satisfaction.
• Implement service standards and recommend process improvements to elevate the dining experience.
• Develop and manage budgets for labor, supplies, and operations to meet financial goals.
• Perform additional tasks and responsibilities as assigned.

Skills

Leadership

Guest service

Communication

Food & beverage knowledge

POS systems

MS Office

Education

Hospitality/Business degree or equivalent

Tools

POS systems

Microsoft Office

Job description

The Seagate in Delray Beach, FL is seeking a dynamic Restaurant Manager to lead daily operations of the dining room, bar, and service staff, ensuring exceptional service, quality, and presentation. You will build strong member relationships, coordinate with the culinary team on menus and events, maintain cleanliness, schedule staff, control labor costs, and monitor inventory.

The ideal candidate has a Hospitality or Business degree (or equivalent experience) and a proven track record in a