Upscale Restaurant Host - Welcoming Guests & Seating

Hei Hotels Inc.; Dallas, Northern (TX, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation and Sick Leave

Pet Insurance

Life and Disability insurance

401(k) with matching

Hotel room discounts

Job summary

The Stoneleigh, a member of HEI Hotels and Resorts in Uptown Dallas, seeks guest services staff to warmly greet guests, assist with seating, and coordinate reservations in a premium dining environment.

Join a historic property relaunched under Marriott's Autograph Collection, contributing to a seamless dining experience, daily log coordination, and a polished, guest-centric service approach that reflects Dallas hospitality traditions.

Qualifications

• Excellent guest service and communication skills.
• Ability to read, understand, and promote menu items.
• Ability to manage reservations and log daily entries accurately.
• Reliable attendance and punctuality in a fast-paced dining room.
• Professional appearance and courteous demeanor.
• Ability to work well with team members and supervisors.

Responsibilities

• Meet and greet guests, offer seating options, and escort to tables.
• Read, maintain, and update the logbook to coordinate shifts.
• Maintain proper dining room setup and cleanliness.
• Receive reservations and coordinate special functions with staff.
• Adhere to attendance rules and be available to work regularly.
• Perform other duties as assigned by management.

Skills

Guest greeting and seating

Menu knowledge

Reservation coordination

Logbook maintenance

Customer service

Effective communication

Team collaboration

Job description

The Stoneleigh, a member of HEI Hotels and Resorts in Uptown Dallas, seeks guest services staff to warmly greet guests, assist with seating, and coordinate reservations in a premium dining environment.

Join a historic property relaunched under Marriott's Autograph Collection, contributing to a seamless dining experience, daily log coordination, and a polished, guest-centric service approach that reflects Dallas hospitality traditions.