Upscale Restaurant Host: Warm Welcomes & Seating

Acme Hospitality; Grass Valley (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Acme Hospitality is seeking a Host/Hostess to warmly welcome guests and manage seating at a fine-dining level. You will escort guests to tables, manage reservations, and coordinate with waitstaff to ensure a smooth dining experience.

A polished appearance and excellent communication are essential for delivering outstanding hospitality. Responsibilities include greeting guests, maintaining the host stand, answering inquiries, and assisting with events and private dining as needed.

Qualifications

• Experience as a Host/Hostess in fine dining or upscale restaurant.
• Excellent customer service and communication skills.
• Professional appearance and adherence to dress code.
• Ability to work in a fast-paced environment and multitask.
• Strong organizational skills for reservations and waitlists.
• Familiarity with reservation management systems.
• Flexibility to work evenings, weekends, and holidays.
• Active Food Handler Certification.

Responsibilities

• Greet guests upon arrival and provide a warm welcome.
• Escort guests to tables and assist as needed.
• Manage waitlist and reservations with accurate records.
• Provide wait time estimates and inform guests of delays.
• Coordinate with waitstaff and kitchen for seating efficiency.
• Answer calls and respond to inquiries about reservations and services.
• Assist in taking and confirming reservations with accurate information.
• Maintain a clean, organized host stand and supplies.
• Monitor dining area to ensure appropriate ambiance and setup.
• Communicate guest preferences to staff and management.
• Provide menus and wine lists; explain specials or recommendations.
• Manage guest flow to optimize seating capacity and turnover.
• Assist in coordinating private dining and events as needed.
• Maintain restrooms and stock supplies regularly.
• Handle guest concerns professionally and escalate when needed.
• Uphold high standards of professionalism, courtesy, and hospitality.

Skills

Customer service

Communication

Teamwork

Professionalism

Tools

Reservation systems

Basic computer skills

Job description

Acme Hospitality is seeking a Host/Hostess to warmly welcome guests and manage seating at a fine-dining level. You will escort guests to tables, manage reservations, and coordinate with waitstaff to ensure a smooth dining experience.

A polished appearance and excellent communication are essential for delivering outstanding hospitality. Responsibilities include greeting guests, maintaining the host stand, answering inquiries, and assisting with events and private dining as needed.