Upscale Resort Barista & Guest Services

Evermore Orlando Resort; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Evermore Orlando Resort near Orlando, FL is seeking a friendly barista/cashier to join our guest-focused team. You will prepare coffee and espresso beverages, handle cash transactions, and assist guests with questions on the sales floor.

Join a vibrant resort environment that supports professional growth and a culture of togetherness. You will contribute to creating memorable guest experiences in a popular resort setting near Walt Disney World®.

Qualifications

• 2 years of hospitality and barista experience.
• Food, alcohol, and safety certifications under FL requirements.
• Experience with cash handling.
• Strong written and verbal communication skills.
• Proven organizational and time management skills.
• Excellent communication and interpersonal skills; ability to interact with a wide range of people.
• Ability to multi-task in a fast-paced environment.
• Capable of performing the role in a busy work environment.
• Proficient in reading safety procedures and operating guidelines.
• Valid Florida Driver’s License with an acceptable driving record.
• Proficient in standard industry computer systems (POS, work order systems, inventory, etc.)

Responsibilities

• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Set up, stock, and maintain work areas.
• Visually inspect tools, equipment, or machines (e.g., Stand, sit, or walk for an extended period of time or for an entire work shift.
• Input orders into cash register system and collect payment from customer.
• Assist guests on the sales floor with any questions or product location.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Prepare coffee and espresso beverages according to standardized recipes.
• Prepare breakfast sandwiches and pastries with the proper equipment.
• Ensure proper guest service and order accuracy.
• Ensure adherence to quality expectations and standards.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Ensure consistent cleanliness of the coffee bar and guest facing areas.
• Follow all company and safety and security policies and procedures; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Oversee operational, financial and developmental training for all staff.
• Engage in a positive guest focused environment.

Skills

Barista experience

Customer service

Cash handling

Communication skills

POS systems

Reading safety procedures

Tools

POS system

Inventory management

Job description

Evermore Orlando Resort near Orlando, FL is seeking a friendly barista/cashier to join our guest-focused team. You will prepare coffee and espresso beverages, handle cash transactions, and assist guests with questions on the sales floor.

Join a vibrant resort environment that supports professional growth and a culture of togetherness. You will contribute to creating memorable guest experiences in a popular resort setting near Walt Disney World®.