Upscale Dining Server — Wine Pairings & Guest Experience

Hyatt Hotels Corporation; Houston (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health benefits

Room nights employee discounts

Free parking

Wellbeing program

Employee discounts at retailers

Job summary

Hypsi Restaurant in Houston Heights is seeking an enthusiastic Restaurant Server to join our team. You will deliver an exceptional, personalized dining experience with attentive service and menu storytelling in a fast-paced, elevated setting.

The role requires strong communication, wine knowledge, and a passion for hospitality. Previous upscale dining experience is preferred; flexibility for evenings, weekends, and holidays is expected.

Qualifications

• Previous serving experience in upscale or fine dining preferred.
• Strong communication and multitasking skills.
• Knowledge of wine, spirits, and food pairings is a plus.
• Ability to work efficiently under pressure in a fast-paced environment.
• Professional demeanor and a passion for hospitality.
• Availability to work flexible shifts, including evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly and provide an outstanding dining experience.
• Take food and beverage orders accurately and efficiently.
• Offer menu recommendations and answer guest questions about ingredients, dietary restrictions, and pairings.
• Deliver food and drinks promptly, ensuring proper presentation and order accuracy.
• Monitor guest satisfaction and address any concerns promptly.
• Maintain a clean and organized dining area, including table settings and service stations.
• Process payments accurately and handle cash or credit transactions.
• Collaborate with kitchen staff and bartenders to ensure smooth service flow.
• Adhere to food safety, sanitation, and responsible alcohol service guidelines.

Skills

Serving experience

Communication

Wine & spirits knowledge

Multi-tasking

Hospitality mindset

Flexibility

Tools

Wine knowledge

Job description

Hypsi Restaurant in Houston Heights is seeking an enthusiastic Restaurant Server to join our team. You will deliver an exceptional, personalized dining experience with attentive service and menu storytelling in a fast-paced, elevated setting.

The role requires strong communication, wine knowledge, and a passion for hospitality. Previous upscale dining experience is preferred; flexibility for evenings, weekends, and holidays is expected.