Upscale Dining Server — Wine & Guest Experience

Wynn Resorts; Las Vegas (NV); On-site; USD 48,000 - 75,000; Full time

Job summary

Wynn Resorts is seeking an experienced Zero Bond Food Server to elevate the dining experience for members and guests in Las Vegas. You will greet patrons, guide menu selections, and execute full service with meticulous attention to detail while maintaining luxury standards.

The role requires solid wine, spirit, and cocktail knowledge, at least 2 years in upscale dining, and the ability to work evenings, weekends, and holidays.

Qualifications

• Minimum 2 years of experience as a server in upscale, high-volume, or fine dining.
• Must be 21 years of age or older.
• High School diploma or equivalent.
• Ability to obtain and maintain a valid Clark County Food Handler Safety Training Card and Alcohol Awareness (TAM) card prior to start date.
• Strong wine, spirit, and cocktail knowledge including varietals, vintages, ingredients, garnishes, and service techniques.
• Ability to confidently describe menu items and make informed recommendations and pairings.
• Familiarity with dietary restrictions and special requests.
• Experience with POS systems (Micros preferred).
• Strong multitasking ability under pressure while maintaining guest focus and attention to detail.
• Exceptional communication skills in English; fluency in a second language is a plus.

Responsibilities

• Greet all members & guests warmly and professionally, acknowledging special occasions, preferences, and membership notes.
• Guide members through the menu by suggesting food highlights, seasonal dishes, wine pairings, and cocktail recommendations.
• Execute the full sequence of service with professionalism in alignment with Zero Bond’s standards.
• Maintain complete knowledge of all food and beverage offerings, including ingredients, preparation methods and dietary accommodations.
• Responsible for taking food/beverage orders and carrying out wine/beverage service.
• Perform table maintenance with a silent and anticipatory approach.
• Ensure members receive an equal experience in both dining room and lounge environments.
• Deliver cocktail service, bottle service, food service with hospitality and professionalism.
• Collaborate closely with hosts, managers, and kitchen staff to ensure efficient service.
• Complete all opening, running, and closing duties.
• Uphold Clark County Health Department standards.
• Proactively anticipate and respond to guest needs and inquiries with a sense of urgency.
• Maintain professionalism and composure in a high-volume, fast-paced environment.
• Adapt to diverse members, from casual diners to high-profile clientele.
• Bid farewell to members by name when possible, encouraging return visits.
• Attend all required training sessions and pre-shift briefings to stay informed of daily priorities, new offerings, and member notes.
• Stay knowledgeable of hotel services, local attractions, and amenities to answer guest inquiries accurately.

Skills

Customer service

Communication skills

Multitasking

Upscale dining experience

Education

High School diploma or equivalent

Clark County Food Handler Safety Training Card

Alcohol Awareness (TAM) card

Tools

Micros POS

Job description

Wynn Resorts is seeking an experienced Zero Bond Food Server to elevate the dining experience for members and guests in Las Vegas. You will greet patrons, guide menu selections, and execute full service with meticulous attention to detail while maintaining luxury standards.

The role requires solid wine, spirit, and cocktail knowledge, at least 2 years in upscale dining, and the ability to work evenings, weekends, and holidays.