Upscale Cocktail Server & Beverage Specialist

Hyatt Hotels Corporation; California; Hybrid; USD 17,000 - 28,000; Full time

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX seeks a courteous server to take beverage and food orders, enter them in the POS, and deliver items promptly. You will maintain the restaurant and bar areas and provide guest service aligned with Hyatt standards.

Candidates should be 21+, have high school education, possess TIPS certification, and bring experience from fine dining, plus knowledge of wines, beer and liquor.

Qualifications

• High School graduate.
• 21+ years old to serve alcohol.
• Two years experience in fine dining with knowledge of wines, beer and liquor.
• Punctual and reliable with strong attention to detail.

Responsibilities

• Take food and beverage orders, record orders in the POS system in a timely manner.
• Deliver food and beverage orders to restaurant and bar areas.
• Assist in the maintenance and cleaning of the restaurant and bar areas.
• Wait on tables promptly and courteously in adherence to standards of service.

Skills

English communication

Wine knowledge

Customer service

Punctuality

Multitasking

Cash handling

Teamwork

Problem solving

Numbers & math

Education

High School diploma

Tools

POS system (Micros)

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Job Overview: Take food and beverage orders, record orders in the POS system in a timely manner. Deliver food and beverage orders to restaurant and bar areas. Assist in the maintenance and cleaning of the restaurant and bar areas. Wait on tables promptly and courteously in adherence to standards of service.Provide guest service in accordance to company policy and standard. Assist in the control of beverage and operating supply costs. Deliver prompt, courteous service according to Hyatt service and operating.

Qualifications

1. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.

2. Minimum of 21 years of age to serve alcoholic beverages.

3. Two years experience in four- or five-star establishments with proven

4. knowledge of fine wines, beer, and liquor.

5. Punctuality; regular and reliable attendance.

6. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation, and work with a minimum of supervision.

7. Ability to accurately compute and manipulate mathematical calculations.

8. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

9. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.

10. Ability to work well under pressure and handle multiple tasks at once.

11. Ability to maintain concentration and a well organized work environment as well as the ability to think clearly.

12. Interpersonal skills and the ability to work well with co-workers and the public.

13. Ability to thoroughly describe and sell all menu items.

14. Ability to comfortably learn and communicate daily menu specials

15. Understanding of menu ingredients and cooking techniques

16. AM Shifts required

17. Mid Shifts required

18. Must be able to work weekends/Holidays

1. High School graduate

3. Alcohol awareness certification (TIPS Training)

4. Knowledge of P.O.S. system, preferably Micros

5. Extensive experience in a fine dining environment

Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US

Wild Dunes Resort | Isle of Palms , SC , US

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