Upscale Club Host / Expo - Guest Experience (Part-Time)

The Club at 12 Oaks; Holly Springs (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

The Club at 12 Oaks in Holly Springs, NC is seeking a friendly Host / Expo to join our Food & Beverage team. You will greet guests, assist with seating, and coordinate communication between the kitchen and service staff to ensure accurate, timely delivery of meals.

Ideal candidates bring a positive attitude, strong communication, and the ability to multitask in a fast-paced, upscale club environment. Flexible scheduling supports weekends and evenings.

Qualifications

• Greeting guests in a friendly and professional manner.
• Coordinate front-of-house communication and expo duties.
• Ensure orders are accurate and presented properly.
• Maintain cleanliness and professional appearance.

Responsibilities

• Greet and welcome members and guests in a friendly and professional manner.
• Assist with seating guests and maintaining an organized and welcoming front-of-house environment.
• Coordinate communication between servers, bartenders, kitchen staff, and management.
• Act as the primary expo point during service, ensuring food is properly presented and matches the order before leaving the kitchen.
• Confirm food orders are complete, accurate, and properly garnished before delivery.
• Organize completed food orders by table and communicate with the appropriate server.
• Assist servers with running food to tables when needed.
• Monitor ticket times and communicate delays or issues to management and service staff.
• Maintain cleanliness and organization of the host stand, expo area, and surrounding service areas.
• Assist with side work, restocking, polishing, and other opening and closing duties.
• Maintain a clean, professional appearance and follow all Club standards.
• Provide friendly and attentive service to members and guests throughout the shift.
• Assist with maintaining a smooth flow of service during busy periods.
• Follow all food safety, sanitation, and Club policies and procedures.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Organizational skills

Teamwork

Punctuality

Professional appearance

Job description

The Club at 12 Oaks in Holly Springs, NC is seeking a friendly Host / Expo to join our Food & Beverage team. You will greet guests, assist with seating, and coordinate communication between the kitchen and service staff to ensure accurate, timely delivery of meals.

Ideal candidates bring a positive attitude, strong communication, and the ability to multitask in a fast-paced, upscale club environment. Flexible scheduling supports weekends and evenings.