Upscale Bartender: Craft Cocktails & Guest Experience

Palm House; Town of Florida (NY); On-site; USD 12,000 - 18,000; Full time

Job summary

Palm House in New York City is hiring a Bartender to deliver award-winning service in a luxury environment. You will prepare a wide range of cocktails and non-alcoholic beverages, engage guests with knowledge and warmth, and maintain high standards of cleanliness and speed.

With 2+ years of high-volume bartending, you bring expertise in classic cocktails, wine, beer, and spirits, plus a calm, professional approach during peak times.

Qualifications

• Minimum of 2 years of bartending experience in a high-volume or upscale environment.
• Strong knowledge of classic cocktails, wine, beer, spirits, and beverage service techniques.
• Excellent communication, interpersonal, and guest engagement skills.
• Ability to remain calm, focused, and professional in a fast-paced environment.
• Strong attention to detail and commitment to quality and consistency.
• Must be at least 18/21 years of age (per state/local requirements) and eligible to serve alcohol.
• Flexible availability, including evenings, weekends, holidays, and special events.

Responsibilities

• Provide friendly, attentive, and professional service to all guests at the bar and lounge areas.
• Greet guests promptly, engage in conversation, and build rapport to create a welcoming atmosphere.
• Anticipate guest needs, respond to requests efficiently, and resolve concerns with professionalism.
• Offer knowledgeable recommendations on cocktails, wine, beer, and spirits based on guest preferences.
• Maintain awareness of guest satisfaction throughout the service period and ensure a positive experience.
• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, portion controls, and presentation standards.
• Verify guest age and ensure compliance with all alcohol service laws and company policies.
• Monitor guest alcohol consumption and practice responsible service at all times.
• Process cash, credit card, and POS transactions accurately and responsibly.
• Maintain an organized, clean, and fully stocked bar area throughout each shift.
• Ensure all glassware, bar tools, and equipment are clean, sanitized, and properly stored.
• Complete opening, closing, and side work duties as assigned.
• Assist with stocking, restocking, and rotating bar inventory including liquor, beer, wine, mixers, garnishes, and supplies.
• Notify management of low inventory levels or product needs.
• Ensure proper storage and handling of all beverages and perishable items.
• Assist with periodic inventory counts as required.
• Work collaboratively with servers, hosts, barbacks, kitchen staff, and management to ensure seamless service.
• Communicate effectively with team members regarding guest needs, special requests, and service flow.
• Support team members during high-volume periods to maintain service standards.
• Maintain a positive, professional attitude at all times.
• Adhere to all company policies, brand standards, and local/state alcohol regulations.
• Follow all health, safety, and sanitation guidelines, including proper food handling procedures.
• Maintain a safe and clean work environment for guests and team members.
• Report any safety hazards, equipment issues, or incidents to management immediately.

Skills

Bartending

Cocktails knowledge

Guest service

Communication

High-volume experience

Job description

Palm House in New York City is hiring a Bartender to deliver award-winning service in a luxury environment. You will prepare a wide range of cocktails and non-alcoholic beverages, engage guests with knowledge and warmth, and maintain high standards of cleanliness and speed.

With 2+ years of high-volume bartending, you bring expertise in classic cocktails, wine, beer, and spirits, plus a calm, professional approach during peak times.