Upscale Banquet Server — Guest-First F&B Expert

Kona Village, A Rosewood Resort; Hawaii; On-site; USD 30,000 - 40,000; Full time

Job summary

A premier Hawaiian resort seeks an enthusiastic individual for a Food and Beverage position focusing on guest satisfaction and high service standards. The role requires a friendly personality and the ability to interact effectively with guests. This position involves working closely with teams to deliver genuine service, uphold Rosewood standards, and maintain a positive work environment. Candidates should have prior experience in food service and a willingness to learn and adapt to the restaurant’s needs.

Qualifications

• 6 to 12 months experience in Hotel Food and Beverage operations or freestanding lifestyle restaurant.
• Background in upscale free-standing restaurant or Food & Beverage operations preferred.
• Fluent spoken and written in English.

Responsibilities

• Ensure delivery of exceptional guest service and hospitality.
• Implement and follow Rosewood standards and service sequences.
• Maintain high standards of personal presentation and grooming.

Skills

Guest service

Communication

Teamwork

Intuition

Education

High School Diploma

Tools

Micros System

Job description

A premier Hawaiian resort seeks an enthusiastic individual for a Food and Beverage position focusing on guest satisfaction and high service standards. The role requires a friendly personality and the ability to interact effectively with guests. This position involves working closely with teams to deliver genuine service, uphold Rosewood standards, and maintain a positive work environment. Candidates should have prior experience in food service and a willingness to learn and adapt to the restaurant’s needs.