UPS Service Engineer

Sure Power

Texas

On-site

USD 100,000 - 150,000

Full time

14 days+

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Benefits offered by this job

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Job summary

Sure Power is seeking a Service Engineer for UPS systems to refurbish, install, test and service critical power equipment across the continental United States. The role includes on-site commissioning, emergency support and installation of 3-phase/480V systems, often requiring night and weekend shifts.

The candidate should have an associate degree in electronics or equivalent training with 2+ years in the field or 5+ years in related UPS work; valid CDL and clean driving record are required.

Qualifications

  • Associate degree in Electronics or military/trade equivalent with relevant field experience.
  • Experience with UPS systems, 25KVA+ preferred.
  • Ability to read electrical schematics and diagrams.
  • Valid driver's license; ability to obtain DOT medical and pass drug screen.

Responsibilities

  • Refurbish, install, maintain, repair and troubleshoot UPS systems and equipment.
  • Provide emergency services and on-site support across the continental US.
  • Build battery systems and prepare equipment for shipment to customer sites.
  • Perform commissioning, testing procedures, and on-site testing coordination.
  • Maintain field service reports and recommend proactive improvements.

Skills

UPS systems experience
Reading schematics
3-phase/480V knowledge
Driver's license
Microsoft Office skills
Analytical skills
Independence
Customer relations

Education

Associate degree in Electronics
Military Electronics Training
Trade School Training equivalent

Tools

Electrical test equipment
SCADA/controls knowledge

Job description

Summary

The UPS Service Engineer for Uninterrupted Power Source (UPS) systems is responsible for refurbishing, installation, preventive maintenance, routine repair and trouble‑shooting of UPS systems and equipment for electronic, mechanical and electrical requirements. This position provides emergency services as required. Services are provided throughout the continental U.S.

Essential Duties and Responsibilities: Uses thorough knowledge of the construction, installation, operation, and troubleshooting of sophisticated circuitry and controls associated with UPS projects.

Applies an intensive and diversified knowledge of complete UPS start‑up, testing and operations.

Builds battery systems and preps equipment for shipment to customer's site.

Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on‑site testing.

Responsible for commissioning, maintaining and providing emergency support at customers’ sites.

Provide battery and equipment replacement when necessary.

Perform Quality Control and Site Inspections.

Drives a DOT regulated commercial vehicle, loads and unloads trucks and hoists materials

Organizing warehouse and logging equipment inventory.

When not in field perform equipment testing, rebuild older systems. Seek appropriate training.

Discuss with technical support, problems related to maintenance or operation of equipment.

Participates in the development of Methods of Procedures (MOPs)

Consults with supervisor concerning unusual problems and developments.

Read electrical schematics and single-line diagrams

Install and maintain 3-phase/480v and 208v systems

Uses electrical/electronic test equipment and electricity fundamentals daily

Analyzes test data and recognize deviation from acceptable values.

Work with critical power infrastructure for data center environments.

Interpret electrical one-line diagrams and schematics to component level

Apply working knowledge of electronic theory and UPS systems

Evaluate the operating conditions of UPS equipment

Ability to interact with all levels of internal employees and customers

Completes comprehensive Field Service Reports within a timely manner

Applies knowledge of equipment manufacturer’s specifications

Provide necessary pro‑active recommendations to clients

Must participate and successfully complete all training as required by the company.

Performs other duties as assigned.

Education/Experience: Associates Degree in Electronics, Military Electronics Training equivalent, Trade School Training equivalent with 2+ years’ relevant experience in this field or 5+ years’ relevant experience in this field.

Skills: Working knowledge of 12VDC, 120VAC, 208VAC, & 480VAC and 3 phase. Experience with UPS systems, 25KVA and larger systems preferred. Strong analytical and technical skill, diagnostic capabilities, and the ability to learn new technologies and systems. Ability to read schematics drawings and company technical publications. Ability to read electrical drawings and knowledge of troubleshooting, test and repair techniques. Strong mechanical aptitude. UPS OEM factory training or experience in Vertiv/Liebert, APC/MGE/Schneider, or Eaton/Powerware, a plus. Excellent verbal, written communication skills, and customer relation skills. Ability to work independently and resourcefully with good initiative and a positive attitude. Ability to follow directions with attention to detail. Valid current driver’s license and good driving record required. Ability to obtain a Department of Transportation (DOT) Medical Certificate & pass a drug and alcohol screen and comply with DOT regulations. Must be willing to work varied shifts to support our 7/24/365 - day operation including nights, weekends, and holidays; and serve on a rotating on call team to respond to emergency calls. Proficient with software such as Microsoft Outlook, Excel, Word and other applicable applications as required.

Pay

$100,000 to $150,000 annually

Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

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