UPS Service Engineer

Sure Power, Inc.; Sterling (VA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Job summary

Sure Power, Inc. in Sterling, VA seeks a UPS Service Engineer to refurbish, install, maintain and troubleshoot UPS systems for electronic, mechanical and electrical requirements across customer sites in the continental U.S.

You will perform commissioning, start-up testing, and emergency on-call support, while documenting field service reports and coordinating with technical support.

Qualifications

• Associates Degree in Electronics or equivalent training plus 2+ years’ UPS field experience or 5+ years in UPS/critical power.
• Ability to read electrical schematics and single-line diagrams.
• Valid driver’s license and ability to obtain a DOT Medical Certificate.

Responsibilities

• Refurbish, install, preventive maintenance, and repair UPS systems across electronic, mechanical, and electrical requirements.
• Conduct on-site commissioning, testing, and reporting; develop procedures for field tests.
• Build and prep battery systems and equipment for shipment to customer sites.
• Provide emergency on-call support and parts replacement to ensure minimum downtime.
• Prepare and log Field Service Reports; communicate findings to customers and technical support.
• Coordinate with supervisors and customers on issues and methods of procedures (MOPs).
• Read and interpret electrical one-line diagrams and UPS schematics.

Skills

UPS systems knowledge

Electrical schematics reading

3-phase/480V expertise

Diagnostic and analytical skills

Customer communication

Education

Associate degree in Electronics

Military Electronics Training equivalent

Trade School Training equivalent

Tools

Microsoft Outlook

Excel

Word

Job description

Summary

The UPS Service Engineer for Uninterrupted Power Source (UPS) systems is responsible for refurbishing, installation, preventive maintenance, routine repair and trouble-shooting of UPS systems and equipment for electronic, mechanical and electrical requirements. This position provides emergency services as required. Services are provided throughout the continental U.S.

Essential Duties and Responsibilities

Uses thorough knowledge of the construction, installation, operation, and troubleshooting of sophisticated circuitry and controls associated with UPS projects.

Applies an intensive and diversified knowledge of complete UPS start-up, testing and operations.

Builds battery systems and preps equipment for shipment to customer’s site.

Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing.

Responsible for commissioning, maintaining and providing emergency support at customers’ sites.

Provide battery and equipment replacement when necessary.

Perform Quality Control and Site Inspections.

Drives a DOT regulated commercial vehicle, loads and unloads trucks and hauls and hoists materials

Organizing warehouse and logging equipment inventory.

When not in field perform equipment testing, rebuild older systems. Seek appropriate training.

Discuss with technical support, problems related to maintenance or operation of equipment.

Participates in the development of Methods of Procedures (MOPs)

Consults with supervisor concerning unusual problems and developments.

Read electrical schematics and single-line diagrams

Install and maintain 3-phase/480v and 208v systems

Uses electrical/electronic test equipment and electricity fundamentals daily

Analyzes test data and recognize deviation from acceptable values.

Work with critical power infrastructure for data center environments.

Interpret electrical one-line diagrams and schematics to component level

Apply working knowledge of electronic theory and UPS systems

Evaluate the operating conditions of UPS equipment

Ability to interact with all levels of internal employees and customers

Completes comprehensive Field Service Reports within a timely manner

Applies knowledge of equipment manufacturer’s specifications

Provide necessary pro-active recommendations to clients

Must participate and successfully complete all training as required by the company.

Performs other duties as assigned.

Education/Experience

Associates Degree in Electronics, Military Electronics Training equivalent, Trade School Training equivalent with 2+ years’ relevant experience in this field or 5+ years’ relevant experience in this field.

Skills

Working knowledge of 12VDC, 120VAC, 208VAC, & 480VAC and 3 phase. Experience with UPS systems, 25KVA and larger systems preferred. Strong analytical and technical skill, diagnostic capabilities, and the ability to learn new technologies and systems. Ability to read schematics drawings and company technical publications. Ability to read electrical drawings and knowledge of troubleshooting, test and repair techniques. Strong mechanical aptitude. UPS OEM factory training or experience in Vertiv/Liebert, APC/MGE/Schneider, or Eaton/Powerware, a plus. Excellent verbal, written communication skills, and customer relation skills. Ability to work independently and resourcefully with good initiative and a positive attitude. Ability to follow directions with attention to detail. Valid current driver's license and good driving record required. Ability to obtain a Department of Transportation (DOT) Medical Certificate & pass a drug and alcohol screen and comply with DOT regulations. Must be willing to work varied shifts to support our 7/24/365 - day operation including nights, weekends, and holidays; and serve on a rotating on call team to respond to emergency calls. Proficient with software such as Microsoft Outlook, Excel, Word and other applicable applications as required.

Pay: $100,000 to $150,000 annually

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

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