Unskilled Services Coordinator

Personal Assistance Services of Colorado; Firestone (CO); Hybrid; USD 63,038,976 - 71,635,200; Full time

Benefits offered by this job

Mileage Reimbursement

Comprehensive Benefits

401(k)

Paid Time Off (PTO)

Weekly Paychecks

Growth & Development

Team-oriented culture

Job summary

PASCO is seeking an IHSS Waiver Service Coordinator in Colorado to advocate, coordinate, and ensure personalized care plans for clients. This role involves on-site supervisory visits, navigating Medicaid and waiver services, and collaborating across departments to improve care delivery.

Join a mission-driven team focused on independence and compassion. Travel to client sites in the Lakewood area is required, with a hybrid work model and regular team collaboration.

Qualifications

• Experience in Case Management or Client Care Coordination, Medicaid, IHSS or home health is a big plus.
• Customer service in a client-facing role for at least 2 years.
• Proficiency with Microsoft Office Suite, Outlook, and EHR systems.
• Willingness to travel and conduct home visits in the Lakewood area.

Responsibilities

• Advocate and coordinate to develop personalized care plans for PASCO clients.
• Conduct on-site supervisory visits and provide feedback on Personal Care Workers and Homemakers.
• Help families navigate Medicaid and waiver services as a trusted resource.
• Collaborate with PASCO departments to streamline processes (Medical Records, Prior Authorization, HR, Intake).
• Maintain compliance and documentation in Electronic Health Record (EHR) systems.
• Build relationships with community partners and act as a go-to support for clients and caregivers.

Skills

Bilingual in Spanish

Case management experience

Customer service

Tech-savviness

Tools

Microsoft Office Suite

Outlook

Electronic Health Record (EHR) systems

Job description

PASCO is Hiring an Unskilled Services Coordinator!

Pay: $22-$25/hour based on experience

Coverage Area: North Eastern Colorado
Schedule: Hybrid (Mon/Wed/Fri - Field work, expectation to come to the Lakewood Office once a month)

Languages: Bilingual in English and Spanish (highly preferred)

Be a Change-Maker in Home Healthcare

You’re not just applying for a job—you’re stepping into a role where your compassion and advocacy directly empower individuals with disabilities to thrive at home. For over 30 years, PASCO’s passion and expertise have led the way for disability support in Colorado. Join our deeply mission-driven team and use your skills to create real impact in the lives of families, caregivers, and the community—one person at a time.

We’re Expanding!

PASCO is seeking an outgoing, resourceful IHSS Coordinator to champion our IHSS and Personal Care Services programs (learn more). If you have experience in case management, Medicaid, or home healthcare—and you’re eager for a bigger purpose—this is your chance to be the difference.

Join PASCO – Built by Advocacy, Sustained by Compassion.

Why Choose PASCO?

At PASCO, we prioritize people first—our clients, their families, and our incredible employees. We offer more than just a paycheck; we provide a culture where your growth, well-being, and work-life balance are valued.

Benefits That Support You:

• Competitive Pay & Bonuses - Mileage Reimbursement and department bonuses based on performance

• Comprehensive Benefits - Medical, Dental, Vision, and Company-Paid Life Insurance just to name a few

• 401(k) - Invest in your future with us

• Paid Time Off (PTO) - Because rest and balance matter

• Weekly Paychecks - Get paid weekly via direct deposit

• Growth & Development - Continuous learning opportunities and support for career pathing

• A Team That Feels Like Family - Collaborative culture where everyone’s voice matters

What You’ll Do

As an IHSS Waiver Service Coordinator, you will:

• Advocate & Coordinate: Work with case management entities to develop personalized care plans for PASCO clients, ensuring all needs are met.

• Ensure Quality Care: Conduct on-site supervisory visits and provide feedback on Personal Care Workers (PCWs) and Homemakers.

• Support Clients & Caregivers: Act as a trusted resource to help families navigate Medicaid and waiver services.

• Collaborate Across Teams: Work with PASCO departments, including Medical Records, Prior Authorization, HR, and Intake to streamline processes.

• Maintain Compliance & Documentation: Keep records updated in Electronic Health Record (EHR) systems and ensure compliance with PASCO and state policies.

• Build Relationships: Establish strong community partnerships and act as a go-to support for clients, families, and caregivers.

What You Bring to the Team

• Experience in Case Management or Client Care Coordination - Familiarity with Medicaid, Home Healthcare, or IHSS is a big plus!

• Customer Service & Relationship Management Skills - At least 2 years of experience in client-facing roles, ensuring high levels of satisfaction.

• Tech-Savviness - Proficiency in Microsoft Office Suite, Outlook, and Electronic Health Record (EHR) systems.

• Self-Motivation & Adaptability - Ability to work independently and in a fast-paced, evolving healthcare environment.

• Willingness to Travel - Conduct home visits in the Lakewood area to ensure high-quality care.

• Bilingual in Spanish (huge plus but not required)

Be part of a team that champions independence, empowers caregivers, and transforms lives every day. Ready to make a difference?