PMO Business Analyst — Process & Requirements Lead

Loyola Marymount University; Los Angeles, Northern (CA, KY); Hybrid; USD 87,000 - 118,000; Full time

Job summary

LMU Information Technology Services (ITS) seeks a Business Analyst for a one‑year term to establish and manage BA processes within the ITS PMO, aligning with BABOK standards and PMO governance. You will gather user needs, facilitate human-centered processes, and support PM and SDLC activities across multiple projects.

Collaborate with ITS staff and university departments to collect requirements, recommend solutions, and manage organizational change, ensuring compliance and effective technology

Qualifications

• Bachelor’s degree or commensurate experience in technology, business administration or related fields.
• Minimum of 3 years of experience in a professional or educational setting with proven skills in business analysis.
• Experience working within a PMO and governance, compliance, and portfolio management in tech/academic environments.
• Extensive knowledge and experience with BABOK and structured business analysis methodologies.
• Strong analytical and problem‑solving skills with the ability to interpret complex data and make informed decisions.
• Excellent written and verbal communication skills with ability to communicate with both technical and non‑technical stakeholders and collaborate with diverse teams.

Responsibilities

• Establish, develop, and maintain business analysis frameworks, methodologies, and documentation standards in alignment with BABOK and PMO best practices.
• Provide oversight, guidance, and mentoring on business analysis processes and deliverables within the ITS PMO.
• Conduct detailed business analysis across projects and programs to identify opportunities for process improvement and technology integration.
• Facilitate elicitation, analysis, documentation, validation, and management of business requirements through structured methodologies.
• Contribute to system design by ensuring solutions align with business needs.
• Support the SDLC process including planning, design, testing, deployment, and support.
• Collaborate with project managers, ITS leadership, and stakeholders to ensure requirements alignment with objectives and PMO standards.
• Lead assessment and evaluation of technology solutions for projects and programs, ensuring alignment with governance and goals.
• Develop comprehensive documentation: process maps, workflow diagrams, business cases, governance docs, detailed requirements specs.
• Engage stakeholders across the university for effective project delivery.
• Coordinate with technical teams to ensure seamless integration and risk management.
• Conduct training and information sessions on processes and technologies.
• Monitor post-implementation results and drive continuous improvement of PMO BA practices.

Skills

Analytical thinking

Communication

Problem solving

Team collaboration

Independence

Education

Bachelor’s degree or commensurate experience in technology, business administration or related fields

PMI-PBA/CBAP/CCBA certification desirable

Job description

LMU Information Technology Services (ITS) seeks a Business Analyst for a one‑year term to establish and manage BA processes within the ITS PMO, aligning with BABOK standards and PMO governance. You will gather user needs, facilitate human-centered processes, and support PM and SDLC activities across multiple projects.

Collaborate with ITS staff and university departments to collect requirements, recommend solutions, and manage organizational change, ensuring compliance and effective technology