University Career Services Program Coordinator II - (497268 )

University of Houston; Houston (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

The University of Houston is seeking an experienced administrator to provide senior-level support for the UCS program. The role coordinates activities, prepares reports, manages budgets, and trains staff on policies and procedures.

You will interact with faculty, staff, and students, maintain program databases, and contribute to on-campus employment initiatives. A Bachelor's degree and one year of related experience are required.

Qualifications

• Requires a Bachelor's degree and 1 year of directly job-related experience.
• Strong customer service and relationship-building abilities.
• Ability to manage up and communicate clearly across organizational levels.
• Professional written and verbal communication skills.
• Familiarity with career management platforms (e.g., Symplicity) or other CRM tools.
• Excellent organizational skills and attention to detail; self-starter, creative.

Responsibilities

• Coordinate on-campus student employment programs and processes.
• Plan and implement program activities; liaise with HR and Scholarships/Financial Aid.
• Develop training workshops for departments, employers, and students.
• Manage Symplicity postings, employer registrations, and pathway postings.
• Produce tracking and reporting on employer and student activity.

Skills

Customer service

Communication

Written communication

CRM (Symplicity)

MS Office

Organizational skills

Multi-tasking

Problem solving

HR/recruiting interest

Team collaboration

Education

Bachelor's degree

Tools

Symplicity

CRM

MS Office

SharePoint

MS Teams

Job description

Department

University CareerServices

Salary

18.32-20.60

Job Description

Coordinates and provides senior-level administrative support to an ongoing program at the University.

1. Coordinates program to ensure that implementation and prescribed activities are carried out in accordance with specified objectives.
2. Participates in planning and develops methods for program implementation and administration, coordinates program activities and processes.
3. Reviews program records and reports of activities.
4. Recommends modifications to methods or procedures as required.
5. Prepares recurring and ad hoc program reports for management use.
6. Assists in preparing reports, proposals, manuals, and other documentation as required for the program.
7. Participates in budget planning and is responsible for controlling expenditures in accordance with budget allocations for the program.
8. Conducts formal training or gives instruction regarding program policies and procedures.
9. Interacts with faculty, staff and students to promote the goals and objectives of the program.
10. Develops and maintains database on research studies, policy issues, etc.
11. Performs other job-related duties as required.

MQ

Education: Requires the ability and knowledge for analysis and interpretation of procedures, policies and practices attainable through specific education and/or training programs in a specialty or technical field. Advanced vocational or electronic skills or a basic knowledge of a professional field is required. An Associate's degree or certification/licensing in a technical specialty program of over 18 months and up to 3 years duration are characteristic of this field. Experience: Requires a minimum of one (1) year of directly job-related experience.

- Department is willing to accept education in lieu of experience.

- Department is willing to accept experience in lieu of education.

Summary

• Coordinates program to ensure that implementation and prescribed activities are carried out in accordance with specified objectives.
• Participates in planning and develops methods for program implementation and administration; coordinates program activities and processes.
• Reviews program records and reports of activities. Recommends modifications to methods or procedures as required.
• Prepares recurring and ad hoc program reports for management use.
• Assists in preparing reports, proposals, manuals, and other documentation as required for the program.
• Participates in budget planning and is responsible for controlling expenditures in accordance with budget allocations for the program.
• Conducts formal training or gives instruction regarding program policies and procedures.
• Interacts with faculty, staff and students to promote the goals and objectives of the program.
• Canva, content management, social media tools, graphic design,video/photo editing, and AI tools.
• Develops and maintains database on research studies, policy issues, etc.
• Performs other job related duties as required.

Requirements

Bachelor's Degree and 1 year experience.

Additional Information / Addendum

Overview

Assist and support the UCS Employer Development and Relations (EDR) team by coordinating on-campus student employment, including College Work Study and Non-College Work Study. Serve as point of contact for UH faculty and staff and collaborate with the UH Office of Scholarships and Financial Aid as well as Human Resources. Assist with UCS career management platform and annual data collection thorough Job Location & Development.

Additional Specific Duties and Responsibilities

1. On-Campus Student Employment | Coordinate all aspects of the on-campus student employment program. Develop processes and procedures to assist in the ease of hiring and completion of requirements. Liaison to Office of Scholarships and Financial Aid as well as Human Resources. Create and present training workshops to departments, employers and students and assist with job postings and work-study questions. Manages College Work Study and Non-College Work Study Job Postings & supervisor registrations. Maintain list of students eligible for College Work-Study and update all work-study materials. Assess program outcomes, submitted student employment applications and hiring. Supervise student employees to support department initiatives, marketing projects, social media efforts, and other assigned departmental activities.
2. Communications and Marketing | Represent the Employer Development Relations (EDR) team on the department’s internal marketing committee and contribute to department-wide marketing initiatives. Support social media content, graphic design, Canva projects, photography, video development, and other digital communications efforts. Explore and incorporate AI tools and emerging technologies to enhance creative content, marketing strategies, and employer engagement.
3. Employer Outreach & Management | Serve as the main point of contact for all UH staff and faculty seeking to hire a student employee. Assist Sr. Recruiting Manager and Associate Director as needed with outreach of identified industries.
4. Technology | Assist with overall management of career management platform, Symplicity. Responsible for reviewing and approving College Work Study and Non-College Work Study Job Postings & supervisor registrations in addition to Cougar Pathway job postings and employer registrations. Serve as the main point of contact and work with Symplicity representatives to troubleshoot or resolve program issues or implement updates.
5. Data & Reporting | Use career management platform to develop tracking of employer and student activity including but not limited to application data, hiring data and Job Location & Development reporting requirements. Assist the Associate Director in completing division wide reporting.
6. Career Fairs | Support the planning and implementation of all UCS career fairs. Responsible for logistics, vendor management, processing expenditures, event layout, job list, supply management and ordering.

Qualifications

• Excellent customer service and the ability to develop and build relationships with diverse populations.
• Ability to manage up and communicate clearly and respectfully across different levels of the organization.
• Exhibit professional written and verbal communication skills.
• Good working knowledge of the career management platform, Symplicity or other candidate tracking system (CRM, Symplicity, etc).
• Good organizational skills; detail-oriented; self-starter; creative; and willingness to learn.
• Ability to multi-task and prioritize work responsibilities and changes in a fast-paced environment, problem-solving skills.
• College degree or two to three years of direct job-related experience in customer service, human resources, or student services is required. Should have an interest in human resources and recruiting activities.
• Proficient knowledge of MS Office including SharePoint, Bookings and MS Teams.
• Exhibit strong project management and program coordination of career-related programs.
• Position may involve minimal travel, and evening events.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.