University Academic Catalog Specialist - #201849

Western Carolina University; Cullowhee (NC); On-site; USD 35,000 - 59,000; Full time

Job summary

Western Carolina University’s Transfer and Curriculum team seeks a University Academic Catalog Specialist to ensure accurate catalog information and smooth workflow on the Cullowhee campus.

You will work with departments, use Banner and Modern Campus Catalog, respond to inquiries, process transcripts, train student workers, and support graduation activities. Ideal candidate has a high school diploma and office experience and can handle high-volume data with clear communication.

Qualifications

• Prior work experience with computer technology
• Proficiency in high-volume workload and data entry
• Excellent oral and interpersonal communication skills

Responsibilities

• Support transfer credit articulation and quality assurance for catalog publication.
• Collaborate with departments to ensure accuracy of program, course, and policy information for the catalog.
• Utilize Banner SIS and Modern Campus Catalog; respond to inquiries, process transcripts, and assist graduation activities.

Job description

University Academic Catalog Specialist - #201849

About WCU

Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:

• 2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
• 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
• 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
• 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.

Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.

Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance.

• Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire.
• Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan.
• Optional disability plans are also available.
• Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses.
• Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year.
• Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately.
• Paid parental leave after 12 months of continuous service.
• WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

Position Summary

The primary location of this position is the Cullowhee, NC campus.

The Transfer and Curriculum team in the Registrar's Office at Western Carolina University is responsible for transfer credit articulation and quality assurance processes supporting the annual publication of the University catalog. This role primarily involves working with departments and campus units to ensure the accuracy of program, course, and academic policy information to be published within the catalog. Other responsibilities include using the Banner student information system, and Modern Campus Catalog for the online catalog; responding to email inquiries and participation in the office phone queue; assisting with the physical processing and imaging of transcripts from other institutions; training student workers; and contributing to graduation and commencement processes as part of the larger Registrar's Office staff. The successful applicant would be someone who enjoys working as part of a team and who can manage and prioritize their own time and workload; is familiar with working with the fine details of processes and who catches errors and inconsistencies in communication and data; asks questions about anything they don't understand; and enjoys advocating for students and partnering with other departments to make processes more efficient and helpful.

Must be eligible to work in the United States without sponsorship.

Knowledge, Skills, & Abilities Required for this Position

• Prior work experience utilizing computer technology and windows based programs
• Proficiency in high volume workload and keyboarding/data entry
• Extensive knowledge of university policies and procedures as related to the transfer of credit
• The ability to fully analyze and interpret transfer credit information
• Excellent oral and interpersonal communication skills

Minimum Qualifications

Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Anticipated Hiring Range

$40,884

Position Type

Permanent Full-Time, 40 hours per week, 12 months per year

Salary Band Range

$34,602 - $58,870

Salary Grade

For administrative purposes during the implementation of Career Banding, this journey position is considered a Salary Grade 61.

Background/E-Verify

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

Credential Verification

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

EOE

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call [phone] or email at [e-mail].

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Posting Dates

Open Date: 08/13/2026

Close Date: 08/30/2026

Open Until Filled: No