Administrative Support Associate - #002077

Western Carolina University; Cullowhee (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Western Carolina University is seeking an Administrative Support Associate for the Center for Community Engagement & Service Learning. The role is on-site in Cullowhee, NC, supporting budgeting, scheduling, and center operations.

You will engage with faculty, staff, students, and community partners to ensure smooth daily activities. The position requires strong organizational and communication skills, and eligibility to work in the United States.

Qualifications

• High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
• Knowledge of administrative practices, budgeting, and data management.
• Strong organizational, time-management, and communication skills.

Responsibilities

• Tracking budgets and organizing funds.
• Scheduling and supporting Center meetings, events, and processes.
• Representing the Center at on-campus functions.
• Engaging with faculty, staff, community partners, and students.
• Supporting CCESL operations and office functions.

Skills

Budgeting

Event coordination

Communication

Records management

Education

High school diploma

Tools

Microsoft Office

Job description

Administrative Support Associate - #002077

Position Summary

The primary location of this position is on-site in Cullowhee, NC. This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA). Western Carolina University seeks a detailed-oriented, adaptable, organized, and enthusiastic professional to serve as the Administrative Support Associate of the Center for Community Engagement & Service Learning (CCESL). This position will work in tandem with the Center leadership and staff to support and manage community service and engagement activities.

• Tracking all associated budgets and organization of funds
• Scheduling and supporting Center meetings, events, and processes
• Representing the Center at various on-campus functions
• Engaging with and supporting various constituent groups, including faculty, staff, community partners, and students
• Support the CCESL in all operations and office functions

Must be eligible to work in the United States without sponsorship.

Knowledge, Skills, & Abilities Required for this Position

• Knowledge of Administrative Practices: Familiarity with office management procedures and technology, budgeting, and financial record-keeping, and data management.
• Organizational and Time Management Skills: Strong ability to prioritize tasks, manage multiple projects simultaneously, and maintain attention to detail in a fast-paced environment, ensuring efficient support for meetings, events, and daily operations.
• Interpersonal and Communication Skills: Excellent verbal and written communication abilities to effectively engage with diverse stakeholders, including students, faculty, community partners, and external organizations, fostering positive relationships and collaboration.
• Adaptability and Problem-Solving Skills: Capacity to adapt to changing priorities and challenges, demonstrating resourcefulness and initiative in addressing issues that arise in support of the Center's mission and operations.

Minimum Qualifications

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

About Western Carolina University

Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:

• 2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
• 2024 - Ranked in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
• 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
• 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.

Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.

Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.

WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

Additional Information

• Anticipated Hiring Range: $41,777
• Position Type: Permanent Full-Time
• Number of Hours per Week: 40
• Number of Months per Year: 12
• Salary Band Range: $33,540 - $54,455
• Salary Grade: For administrative purposes during the implementation of Career Banding this advanced level position is considered a Salary Grade 61

Background / E-Verify

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. Proper documentation of identity and employability are required at the time of employment.

Credential Verification

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Equal Opportunity Employment

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call [phone] or email at [e-mail].

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard‑copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301).

Required Documents

• Cover Letter/Letter of Application
• Resume

Optional Documents

• DD-214
• NGB 23A (RPAS)
• DD256 or NGB22