Universal Teller - Training, Growth & Community Impact

Florida Credit Union; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Credit Union is seeking a Universal Teller at the Lady Lake branch to provide excellent customer service and support members with inquiries about products and services. The role includes handling transactions, cross-selling FCU offerings, and collaborating with other departments to meet members' financial needs.

The successful candidate will perform teller duties alongside duties of a Member Service Representative as needed, in line with policy and management objectives.

Qualifications

• A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience.
• A current driver’s license.

Responsibilities

• Cashes checks and dispenses money after verification of identification, signature, and account balance.
• Answering telephone, online, mail, chats and other electronic communication inquiries.
• Balances currency, coin, and checks in cash drawer at the end of shift to the computer printout of daily transactions.
• Cross-sells FCU products to the membership (interest bearing checking accounts, consumer loans, commercial loans etc.).
• Conducting loan interviews and obtaining previous credit history of member, as well as other pertinent data that could be used later.
• Processing membership and/or checking applications, certificates, IRA’s, payroll, direct deposit, etc.

Skills

Customer service

Cash handling

Cross-selling

Loan interviewing

Education

High school diploma or GED

Job description

Florida Credit Union is seeking a Universal Teller at the Lady Lake branch to provide excellent customer service and support members with inquiries about products and services. The role includes handling transactions, cross-selling FCU offerings, and collaborating with other departments to meet members' financial needs.

The successful candidate will perform teller duties alongside duties of a Member Service Representative as needed, in line with policy and management objectives.