Universal Teller I (Part Time)

INTERNATIONAL BANK OF COMMERCE; Laredo (TX); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Medical Plan

Employer‑Paid Life Insurance

Flexible Spending Program

401(k) Profit Sharing Program

Supplemental benefits: Vision, Dental,

Disability

Tuition Assistance Program

Sick Leave

Vacation

Paid Holidays

Job summary

IBC in Texas is seeking a part‑time Universal Teller I to handle customer transactions, maintain a balanced cash drawer, and deliver the IBC Experience in‑office with prompt, friendly service and accuracy. This role centers on processing teller transactions, promoting banking products, supporting sales performance goals, and ensuring end‑of‑day procedures are completed accurately.

Experience with cash handling and customer interactions is preferred, with bilingual ability benefiting border

Qualifications

• High school diploma or GED required.
• 1–6 months cash handling preferred.
• 1+ year of experience interacting with people preferred.

Responsibilities

• Process paying and receiving teller transactions.
• Deliver friendly customer service and the IBC Experience.
• Balance and maintain cash drawer; perform end‑of‑day procedures.
• Promote bank products and services to meet sales goals.
• Support branch operations and assist other branches as needed.
• Follow procedures to minimize errors and losses.

Skills

Communication skills

Teamwork

Sales orientation

Accuracy

Problem solving

Bilingual

Education

High school diploma or GED

Job description

Job Summary

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the IBC Experience. This includes providing prompt, efficient, and friendly customer service, maintaining a balanced cash drawer, and building relationships to identify banking products and services. The role is part‑time, in‑office, and requires a focus on quality, accuracy, and sales.

Responsibilities

• Process paying and receiving teller transactions
• Deliver the IBC Experience by providing prompt, efficient and friendly customer service
• Balance and maintain assigned cash box and vault if applicable, and perform end‑of‑day process
• Meet customer financial needs by promoting bank products and services through lobby, motor bank, and outreach activities
• Perform successfully to the Sales Performance Goals and Referral Programs
• Participate in product and service initiatives for bank growth
• Attend company meetings
• Process foreign currency transactions
• Follow proper procedures to minimize errors and reduce losses
• Assist in solving issues that pertain to customer transactions
• Answer all banking related inquiries
• Operate and maintain all necessary teller equipment
• Assist with branch procedures under dual control requirements, including branch opening/closing
• Assist on‑the‑job training for own and other branches
• Flexibility to report to work and assist other branches
• Perform the duties of the sales functions
• Perform other duties as assigned

Skills

• Good oral and written communication (bilingual preferred for border markets)
• Focus on quality/accuracy
• Teamwork
• Sensitivity to guidelines
• Focus on sales/results
• Service oriented
• Learning strategies
• Mathematics
• Critical thinking
• Problem solving
• Judgement and sound decision‑making abilities

Education & Experience

• High school graduate or GED equivalent
• 1 to 6 months cash handling preferred
• 1+ year(s) of experience interacting with people preferred

Benefits

• Medical Plan
• Employer‑Paid Life Insurance
• Flexible Spending Program
• 401(k) Profit Sharing Program
• Supplemental benefits: Vision, Dental, Disability, Tuition Assistance Program
• Sick Leave
• Vacation
• Paid Holidays