Universal Teller I (Part Time)

INTERNATIONAL BANK OF COMMERCE; Harlingen (TX); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Medical Plan

Employer‑Paid Life Insurance

Flexible Spending Program

401(k) Profit Sharing Program

Supplemental benefits: Vision, Dental,

Disability, Tuition Assistance Program

Sick Leave

Vacation

Paid Holidays

Job summary

The Universal Teller I position at INTERNATIONAL BANK OF COMMERCE in Harlingen, TX is a part‑time, in‑office role focused on accurate cash handling and quality customer service. You will process teller transactions, balance the cash drawer, and promote banking products to meet sales goals.

The role emphasizes bilingual communication, teamwork, and adherence to procedures, with on‑the‑job training and potential cross‑branch support.

Qualifications

• High school diploma or GED.
• 1–6 months cash handling preferred.
• 1+ year experience interacting with people preferred.

Responsibilities

• Process teller transactions (paying and receiving).
• Provide prompt, friendly service and promote bank products.
• Balance cash drawer and perform end-of-day processes.
• Meet customer needs by promoting products and services.
• Support branch procedures and dual-control operations.

Skills

Oral communication

Written communication

Teamwork

Sales focus

Customer service

Quality focus

Mathematics

Problem solving

Attention to detail

Bilingual

Education

High school diploma or GED

Job description

Job Summary

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the IBC Experience. This includes providing prompt, efficient, and friendly customer service, maintaining a balanced cash drawer, and building relationships to identify banking products and services. The role is part‑time, in‑office, and requires a focus on quality, accuracy, and sales.

Responsibilities

• Process paying and receiving teller transactions
• Deliver the IBC Experience by providing prompt, efficient and friendly customer service
• Balance and maintain assigned cash box and vault if applicable, and perform end‑of‑day process
• Meet customer financial needs by promoting bank products and services through lobby, motor bank, and outreach activities
• Perform successfully to the Sales Performance Goals and Referral Programs
• Participate in product and service initiatives for bank growth
• Attend company meetings
• Process foreign currency transactions
• Follow proper procedures to minimize errors and reduce losses
• Assist in solving issues that pertain to customer transactions
• Answer all banking related inquiries
• Operate and maintain all necessary teller equipment
• Assist with branch procedures under dual control requirements, including branch opening/closing
• Assist on‑the‑job training for own and other branches
• Flexibility to report to work and assist other branches
• Perform the duties of the sales functions
• Perform other duties as assigned

Skills

• Good oral and written communication (bilingual preferred for border markets)
• Focus on quality/accuracy
• Teamwork
• Sensitivity to guidelines
• Focus on sales/results
• Service oriented
• Learning strategies
• Mathematics
• Critical thinking
• Problem solving
• Judgement and sound decision‑making abilities

Education & Experience

• High school graduate or GED equivalent
• 1 to 6 months cash handling preferred
• 1+ year(s) of experience interacting with people preferred

Benefits

• Medical Plan
• Employer‑Paid Life Insurance
• Flexible Spending Program
• 401(k) Profit Sharing Program
• Supplemental benefits: Vision, Dental, Disability, Tuition Assistance Program
• Sick Leave
• Vacation
• Paid Holidays