Job Title: Universal Teller I (Full Time)
Join to apply for the Universal Teller I (Full Time) role at International Bancshares Corp.
This is a full-time, in-office position within the 705 Teller Operations department.
Job Summary
The Universal Teller I is responsible for conducting and processing various customer bank transactions while delivering the "IBC Experience". This includes providing prompt, efficient, and friendly customer service, maintaining a balanced cash drawer, and building customer relationships to identify banking needs.
Essential Job Functions
- Process paying and receiving teller transactions.
- Provide prompt, efficient, and friendly customer service.
- Balance and maintain cash drawer and perform end-of-day processes.
- Promote bank products and services to meet customer needs.
- Meet sales performance goals and participate in referral programs.
- Participate in product and service initiatives for bank growth.
- Attend company meetings.
- Process foreign currency transactions.
- Follow procedures to minimize errors and losses.
- Assist in resolving customer transaction issues.
- Operate and maintain teller equipment.
- Assist with branch procedures, including opening and closing.
- Train other staff members as needed.
- Flexibility to support other branches as required.
- Perform sales functions and other duties as assigned.
Skills
- Good oral and written communication skills (bilingual preferred for border markets).
- Proficiency in 10 Key.
- Focus on quality and accuracy.
- Teamwork and service orientation.
- Sensitivity to guidelines and results-oriented.
- Effective learning strategies, mathematics, critical thinking, and problem-solving skills.
- Sound judgment and decision-making abilities.
Education & Experience
- High school diploma or GED equivalent.
- Cash handling experience preferred.
- Experience interacting with people is preferred.
Additional Information
- Seniority level: Entry level.
- Employment type: Full-time.
- Job function: Accounting, Auditing, and Finance.
- Industry: Accounting.