Universal Teller I — Customer Experience Pro

IBC; Corpus Christi (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

IBC Bank in Corpus Christi, TX is seeking a Universal Teller I to handle customer transactions and deliver the IBC Experience. You will maintain a balanced cash drawer, provide prompt, friendly service, and identify opportunities to meet banking needs through product recommendations.

As an in-office role in the 705 Teller Operations department, you will support branch operations, follow teller procedures, and participate in sales and referral programs while upholding quality and accuracy in

Qualifications

• High school graduate or GED required.
• 1 to 6 months cash handling preferred.
• 1+ years of customer interaction experience preferred.

Responsibilities

• Process teller transactions accurately and efficiently.
• Deliver friendly, customer-centric service to the IBC Experience.
• Balance daily cash drawer and assist with vault as needed.
• Promote bank products and services to meet customer needs.
• Support branch operations and referrals to achieve sales goals.
• Assist with opening/closing procedures and branch tasks.

Skills

Good oral and written communication

10 Key

Quality/Accuracy

Teamwork

Guidelines compliance

Sales/Results focus

Service oriented

Learning strategies

Mathematics

Critical thinking

Problem solving

Judgement and decision-making

Education

High school diploma or GED

Cash handling experience (1-6 months)

Customer service experience (1+ years)

Job description

IBC Bank in Corpus Christi, TX is seeking a Universal Teller I to handle customer transactions and deliver the IBC Experience. You will maintain a balanced cash drawer, provide prompt, friendly service, and identify opportunities to meet banking needs through product recommendations.

As an in-office role in the 705 Teller Operations department, you will support branch operations, follow teller procedures, and participate in sales and referral programs while upholding quality and accuracy in