Universal Teller I: Build Relationships & Serve Customers

INTERNATIONAL BANK OF COMMERCE; Alice (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k Profit Sharing Program

Vision, Dental, Disability Tuition — (

Sick Leave

Vacation

Paid Holidays

Job summary

IBC Bank in Alice, Texas, seeks a Universal Teller I to conduct and process customer transactions and deliver the IBC Experience through prompt, friendly service. You will balance cash, promote products, and support branch operations while maintaining compliance with teller policies.

The role focuses on accurate cash handling, customer relations, and meeting sales goals within an in-office environment, with opportunities to train and support other branches as needed.

Qualifications

• High school diploma or GED equivalent.
• 1 to 6 months cash handling preferred.
• 1+ years of experience interacting with people preferred.

Responsibilities

• Process paying and receiving teller transactions.
• Deliver the IBC Experience with prompt, efficient, friendly service.
• Balance and maintain cash box and vault; perform end of day process.
• Meet customer financial needs by promoting bank products and services.
• Perform to Sales Performance Goals and Referral Programs.
• Participate in product and service initiatives for bank growth.
• Attend company meetings.
• Process foreign currency transactions.
• Follow procedures to minimize errors and losses; assist with issues on customer transactions.
• Assist branch procedures under dual control including opening/closing.
• Assist on-jobs training for their branch and others.
• Flexibility to report to work and assist other branches.
• Perform duties of the sales functions.
• Perform other duties as assigned.

Skills

Oral & written communication

Quality/Accuracy

Teamwork

Guidelines sensitivity

Sales focus

Customer service

Learning strategies

Mathematics

Critical thinking

Decision making

Problem solving

Job description

IBC Bank in Alice, Texas, seeks a Universal Teller I to conduct and process customer transactions and deliver the IBC Experience through prompt, friendly service. You will balance cash, promote products, and support branch operations while maintaining compliance with teller policies.

The role focuses on accurate cash handling, customer relations, and meeting sales goals within an in-office environment, with opportunities to train and support other branches as needed.