Universal Sales Representative Dental Plans

Henry Schein One; Plantation (FL); Remote; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Retirement plan with company match

Paid time off

Job summary

Henry Schein One seeks a B2C Telesales Agent to promote Dental Savings Plans via inbound and outbound calls across the United States. This remote role offers a 40-hour schedule, with hours set between EST start and end times.

You will guide customers to the right DSP, hitting sales targets while delivering exceptional service. You’ll work in a fast-paced team, leveraging training and coaching to grow professionally.

Qualifications

• Typically, a high school diploma or GED
• 2–3 years of call center sales experience
• Experience in DTC/B2C sales

Responsibilities

• Uncover consumer needs and recommend the best DSP
• Enroll consumers via inbound/outbound calls
• Achieve and exceed monthly sales goals and KPIs
• Build rapport with customers through professional communication
• Explain DSP benefits and enrollment/renewal process clearly
• Follow a proven sales and compliance call flow
• Navigate multiple systems to process requests and close sales
• Document all interactions per SOPs

Skills

Call center experience

B2C sales

Sales target driven

Excellent communication

Time management

Self-motivated

Organizational skills

Active listening

Fast typing

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Shape what's next in dental technology.
Join Henry Schein One!

Who We Are

Join a globalleaderredefiningdental practice managementand do work thatactuallymatters.At Henry Schein One,we are a team ofcarecatalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everythingwedo.Yourideas fuel innovation that enhances patient care and drivesreal resultsfor practices.
We don't talk aboutimpact;we build it!Backed by a trusted reputation, ourleaders foster an inclusive and supportive environment where we staysolely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We havehigh expectationsfor performance and delivering results; as part of awinningteam,you'llwork hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your winscelebrated.
Are you a driven sales professional who excels in a fast-paced, high-performance, contact center style sales environment?DentalPlans.com is looking for an enthusiastic B2C Telesales Agent (Universal Sales Representative) to join our team. In this inside sales role, you'll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals.
This position is remote within the United States with up to 10% travel as needed.

About the Role

You’ll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you’re self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career.
At DentalPlans.com, you'll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You'll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care.
This is a full-time (40 hour/week) role. The exact shift will be determined based on business needs at the time of hire, with a possible start time between 8:30am and 10:30am EST and a possible end time between 5:30pm and 7:00pm EST. Candidates may reside in any U.S. time zone as long as they are able to work the assigned hours.

What you will do:

• Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
• Enrolling consumers via inbound and outbound calls generated by company marketing efforts
• Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
• Build strong connections with consumers, earning trust through professional, clear, and friendly communication
• Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
• Follow a proven sales and compliance call flow to ensure quality and consistency
• Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
• Accurately document all interactions in line with standard operating procedures

What we are looking for:

• Typically, a high school diploma or GED
• Typically, 2 to 3 years of call center sales experience
• Previous Call Center experience
• Previous DTC / B2C sales experience
• Ability to work a regular 40-hour schedule and occasional overtime during peak periods
• A dedicated workspace (home office) free from background noise and distraction
• Organizational skills, attention to detail, and ability to follow structured processes
• Ability to quickly learn, retain, and apply complex information to drive results
• Excellent communication, active listening, and analytical skills
• Proficiency in Microsoft Office Suite
• Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens
• A high-energy, positive attitude with a passion for sales success and helping others
• Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics

What will set you apart:

• Bilingual (English and Spanish) or multilingual
• Experience working with dental savings plans or health insurance
• Experience using NICE CXOne

The base pay for this role is a range of $16.50-$18.00 per hour based on experience plus tiered, uncapped commission, which is not included in the stated hourly rate. Average commission is typically $1,500-$2,500 per month, with top performers earning around $4,000-$7,000 in monthly commission.

What you'll gain as a #TeamSchein member

• A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!

HenrySchein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in North Dakota, Rhode Island, Vermont, Delaware, Hawaii, Puerto Rico and other US territories.