Universal Banker (Part-Time)

Rhinebeck Bank; New York (NY); Presencial; USD 28.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

5-week training program

Mentor program

Descripción de la vacante

Rhinebeck Bank is seeking a part-time Universal Banker in New York to deliver exemplary customer service by bridging teller and platform services and helping customers reach their financial goals.

You will process transactions, handle service and sales requests, and work with other departments to ensure customers receive the right solutions. This role includes a five-week training program and mentorship to support career growth.

Formación

Responsabilidades

• Process a variety of banking transactions for customers, ensuring accuracy and timeliness.
• Make outbound calls to generate sales, open accounts, and recommend products and services based on customer needs.
• Referral Duties: Direct customers to the appropriate departments or subsidiaries for additional services.
• Customer Relationship Management: Build and maintain relationships with timely follow-ups and issue resolution.
• Operational Support: Perform bank operations tasks, complete reports, and manage administrative paperwork in line with bank procedures.

Descripción del empleo

Are you talented, motivated, and ready to take on more than just a job? At Rhinebeck Bank, we don’t just offer careers—we provide opportunities for growth! We’re seeking a part-time Universal Banker to become an integral part of our team, with excellent benefits, and a supportive environment.

We offer competitive pay and a clear pathway for professional development through mentorship and coaching. If you are looking for a dynamic role that allows you to make a difference in your community while growing your career, we want to hear from you!

Position Overview

As a part-time Universal Banker, you will be responsible for delivering exceptional customer service by performing various tasks, from processing teller transactions to handling service and sales requests. You will play a vital role in bridging both teller and platform services, ensuring that customers' needs are met efficiently. Your role will require you to understand their banking needs and recommend solutions to help them achieve their financial goals.

Key Responsibilities

• Customer Transactions: Process a variety of banking transactions for customers, ensuring accuracy and timeliness.
• Sales and Service: Make outbound calls to generate sales, open accounts, and recommend the best products and services based on customer needs.
• Referral Duties: Direct customers to the appropriate departments or subsidiaries for additional services.
• Customer Relationship Management: Build and maintain strong relationships by providing timely follow-ups, answering questions, and resolving concerns. Ensure customers are satisfied with their experience at Rhinebeck Bank.
• Operational Support: Perform bank operations tasks, complete reports, and manage administrative paperwork in line with bank procedures.

What We Offer

• Competitive Pay: $20.19 - $24.00 per hour based on experience.
• Training & Development: Comprehensive 5-week training program, combining hands‑on, classroom, and webinar learning to ensure you succeed.
• Mentor Program: Support from experienced staff to help you grow your career.