Customer-Focused Banker: Open Accounts & Grow Relationships

Servbank, sb Inc.; Clifton (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Servbank is seeking a Universal Banker to open new accounts, maintain customer relationships, and provide quality service to drive customer satisfaction. You’ll work in a community-focused environment that emphasizes a human touch while leveraging modern banking tools.

As a Universal Banker, you will greet customers, handle daily teller tasks, and cross-sell bank products. The role emphasizes accurate processing, clear communication, and building long-term relationships with individuals and

Qualifications

• Minimum 1–3 years of banking experience preferred.
• High school diploma or equivalent required.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.

Responsibilities

• Greets customers and provides assistance.
• Processes daily teller transactions including deposits, loan payments, and cash handling.
• Opens and processes new accounts (checking, savings, CDs, IRAs, HSAs).
• Cross-sells bank products and services based on customer needs.
• Answers inquiries and resolves account issues.
• Administers IRAs and supports loan documentation when licensed.

Skills

Attention to detail

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Servbank is seeking a Universal Banker to open new accounts, maintain customer relationships, and provide quality service to drive customer satisfaction. You’ll work in a community-focused environment that emphasizes a human touch while leveraging modern banking tools.

As a Universal Banker, you will greet customers, handle daily teller tasks, and cross-sell bank products. The role emphasizes accurate processing, clear communication, and building long-term relationships with individuals and