Universal Banker, Level I

Jobtailor; Murrells Inlet (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Murrells Inlet, SC is seeking a customer-focused teller to drive needs-based conversations, process transactions, and support cross-selling while maintaining accuracy.

You will handle deposits and loans knowledge, uphold regulatory compliance, and help customers navigate banking tools. This role emphasizes building relationships and delivering friendly service in a fast-paced retail environment.

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.
• Must be able to pass a criminal background and credit check.

Responsibilities

• Drive proactive needs-based sales conversations through service-to-sales interactions, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Enhance existing customer relationships and cultivate new ones by understanding and addressing customers' needs.
• Assist customers financially by delivering loan products and ensuring packages are correct and complete.
• Identify opportunities and make referrals to cross-sell banking products and services.
• Educate customers on transaction-management options using technology and available tools.
• Apply product and service knowledge to solve customer problems.
• Process deposits, withdrawals, and other routine transactions accurately and confidentially.
• Ensure adherence to banking regulations and internal policies.

Skills

Retail banking

Customer relationship management

Sales and cross-selling

Analytical skills

Verbal and written communication

Education

High school diploma or equivalent

Tools

Transaction Management Technology

Job description

• Drive proactive needs-based sales conversations through service-to-sales interactions, teller interactions, and appointment setting


• Maintain a comprehensive understanding of retail banking products and services


• Enhance existing customer relationships and cultivate new ones by understanding and addressing customers' needs


• Assist customers financially by delivering loan products and ensuring packages are correct and complete


• Identify opportunities and make referrals to cross-sell banking products and services


• Educate customers on transaction-management options using technology and available tools


• Apply product and service knowledge to solve customer problems


• Process deposits, withdrawals, and other routine transactions accurately and confidentially


• Ensure adherence to banking regulations and internal policies

Requirements

• 1+ years of previous banking, cash handling, or retail experience


• Demonstrated analytical, accuracy, and problem-solving skills


• Strong verbal and written interpersonal communication skills


• Must be able to pass a criminal background and credit check

Core Competencies

Demonstrates expertise in retail banking products and services, with a strong focus on customer relationship management and needs-based sales strategies. Proficient in processing transactions accurately while adhering to banking regulations and internal policies.

Highest-signal resume keywords

• Retail Banking Experience


• Customer Relationship Management


• Sales and Cross-Selling Skills


• Analytical and Problem-Solving Skills


• Verbal and Written Communication Skills

ATS Optimization Keywords

Hard Skills

• Cash Handling


• Transaction Processing


• Loan Product Knowledge


• Regulatory Compliance


• Customer Needs Assessment

Soft Skills

• Interpersonal Communication


• Customer Service Orientation


• Relationship Building

Industry Keywords

• Banking Regulations


• Retail Banking Products


• Service-to-Sales Interactions

Tools & Technologies

• Transaction Management Technology