Universal Banker II: Customer-Centric Banking & Sales

Peoples Bank; Chicago (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

Peoples Bank's Archer Banking Center seeks a Universal Banker II to deliver courteous, prompt service and drive referrals to banking products. You will handle teller duties, assist customers with accounts, and operate in a fast-paced team environment.

The role requires sales focus, strong cash handling, and familiarity with banking software. A high school diploma and retail banking experience are preferred; training provided to maintain compliance and customer satisfaction.

Qualifications

• High school diploma or its equivalent.
• One year of retail banking experience required.
• Six months of new account experience required.
• Experience with Microsoft Office Suite required.

Responsibilities

• Performs all UB I duties at a proficient level including teller transactions, deposits, loan payments, cash handling, checks, and endorsements.
• Counts and balances the cash drawer daily and resolves discrepancies.
• Follows BSA/AML/OFAC policies and procedures.
• Opens new accounts for customers accurately and efficiently.
• Handles more complex customer inquiries and requests.
• Demonstrates strong sales skills and documents referrals in Salesforce.

Skills

Customer service

Sales orientation

Teamwork

Critical thinking

Independent work

Education

High school diploma

Tools

Salesforce

Microsoft Office

Job description

Peoples Bank's Archer Banking Center seeks a Universal Banker II to deliver courteous, prompt service and drive referrals to banking products. You will handle teller duties, assist customers with accounts, and operate in a fast-paced team environment.

The role requires sales focus, strong cash handling, and familiarity with banking software. A high school diploma and retail banking experience are preferred; training provided to maintain compliance and customer satisfaction.