Universal Banker I — Elevate Customer Experience

United Community Banks Inc.

Conway (SC)

On-site

USD 25,000 - 28,000

Full time

7 days ago

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Job summary

United Community Banks Inc. is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will handle everyday transactions, suggest banking tools, and engage in needs-based conversations to tailor solutions for customers.

In this role you’ll combine service and sales with thorough product knowledge, ensuring accuracy and compliance. A strong communicator with cash handling experience will thrive in a full-time, on-site position in Conway,

Qualifications

1+ years of banking, cash handling, or retail experience.
Demonstrated analytical, accuracy, and problem-solving skills.
Strong verbal and written interpersonal communication skills.

Responsibilities

Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
Maintain a comprehensive understanding of retail banking products and services.
Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs.
Assist customers financially by delivering loan products, ensuring packages are correct and complete.
Identify opportunities and make referrals to cross-sell banking products and services.
Educate customers on options for managing transactions using technology and tools.
Apply product knowledge to solve customer problems.
Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
Ensure adherence to banking regulations and internal policies.