Universal Banker I: Customer-Centric Teller & Solutions Pro

Wsbonline; Fox Point (WI); Hybrid; USD 22,000 - 32,000; Full time

Job summary

Waterstone Bank is hiring a Universal Banker I in Wisconsin. The role combines teller transactions (40%) and platform service (60%), focusing on delivering outstanding service while applying knowledge of bank products. You will train, certify as a Banker within 18 months, and grow toward Universal Banker II.

Responsibilities include processing transactions, serving customers, and identifying opportunities to meet financial needs, with ongoing adherence to policy and regulatory standards.

Qualifications

• The Universal Banker I will perform teller transactions, service existing customers, and offer product and service solutions to existing customers or prospects when appropriate and beneficial.
• Complete training, pass Banker Certification within 18 months of hire/promotion date and demonstrate ability to meet/exceed customer and job expectations prior to progressing to Universal Banker II.

Job description

Waterstone Bank is hiring a Universal Banker I in Wisconsin. The role combines teller transactions (40%) and platform service (60%), focusing on delivering outstanding service while applying knowledge of bank products. You will train, certify as a Banker within 18 months, and grow toward Universal Banker II.

Responsibilities include processing transactions, serving customers, and identifying opportunities to meet financial needs, with ongoing adherence to policy and regulatory standards.