Universal Banker I (Bank Teller)

Quontic Bank; Fort Dodge (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401K and Employee Stock Ownership Plan (ESOP)

Company Paid Short/Long Term Disability Insurance

Tuition Assistance and Discounts

Employee Assistance Program (EAP)

Flexible Spending Account (FSA) and Dependent Care

Life Insurance (Company paid for employee)

Medical, Dental, and Vision Plans

Option for Health Savings Account (HSA)

Job summary

Quontic Bank is seeking a Universal Banker I (Bank Teller) in Fort Dodge, IA, responsible for assisting customers with financial transactions and providing exceptional service. Candidates should have a High School Diploma and strong communication and math skills.

This full-time position offers a variety of benefits, including a 401K plan, medical, dental, and vision coverage, along with tuition assistance.

Qualifications

• Ability to carry out instructions and understand procedures.
• Proficiency in typing with speed and accuracy.
• Exceptional oral and written communication skills.

Responsibilities

• Assist customers with financial transactions in an efficient manner.
• Maintain a balanced cash drawer and meet branch goals.
• Provide exceptional customer service and sell banking products.

Skills

Customer service skills

Communication skills

Organizational skills

Math skills

Typing skills

Education

High School Diploma or equivalent

Job description

Job Highlights

Title: Universal Banker I (Bank Teller)

Type: Full Time

Experience: Not Indicated

Function: Financial Transaction

Location: Fort Dodge, IA, United States

Company: Availa Bank

Company Profile

Availa Bank offers a wide range of financial services, including personal banking, business solutions, and wealth management. It provides tailored products for both individuals and businesses to manage and grow their finances.

Job Profile

The bank is hiring a Universal Banker I (Bank Teller) who will be responsible for assisting with a customer’s financial transactions in an efficient and friendly manner, providing the highest level of customer service.

In addition, assist with financial counseling, including opening and servicing of consumer accounts.

Education Level

• High School Diploma or equivalent (required)

Work Experience

• Accounting or banking experience (encouraged)

Duties/Responsibilities

• Build relationships with customers by identifying needs and offering solutions.
• Frequently communicate with customers and employees in person or by phone and exchange accurate information in these situations.
• Handle financial transactions efficiently and effectively with all customers (including, but not limited to deposits, withdrawals, advances, loan payments, and merchant transactions).
• Maintain a balanced cash drawer.
• Meet or exceed all established branch goals and contribute to branch deposit growth.
• Perform ATM/ITM duties in applicable markets.
• Process check orders; follow check cashing procedures; issue cashier’s checks; process wire transfers, perform online and mobile banking maintenance; process stop payments and debit card disputes.
• Proficient in customer account opening, maintenance, and closing accounts (including checking, savings, CDs, and safe deposit boxes).
• Provide accurate information to customers based on product and service knowledge and understanding of the banking industry.
• Provide exceptional customer service through quality conversations and an efficient and accurate process of customer transactions.
• Sell, open, and maintain banking products and services to new and existing customers. Cross-sell bank products as part of the regular transaction process.

Skills/Knowledge/Abilities

• Ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees
• Demonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are required
• Exceptional oral, written, and interpersonal communication skills
• Exceptional organizational and time management skills
• Maintain a complete understanding of regulatory and compliance policies and procedures
• Strong math skills; add, subtract, multiply, and divide in all units of measure
• Understands computer and other equipment capabilities and limitations

Working Conditions

• Ability to multitask in a fast-paced environment
• Be able to work flexible hours and shifts
• Must have a valid driver’s license and reliable transportation

Benefits/Perks

• 401K and Employee Stock Ownership Plan (ESOP)
• Company Paid Short/Long Term Disability Insurance
• Eligibility for Tuition Assistance and Discounts
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA) and Dependent Care
• Life Insurance (Company paid for employee)
• Medical, Dental, and Vision Plans
• Option for Health Savings Account (HSA)

Employer’s Statement

Availa Bank is an Equal Opportunity Employer.