Bank Teller & Personal Banking Specialist

Availa Bank; Webster City (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

Health Savings Account (HSA)

Life Insurance

401K and ESOP

Disability Insurance

FSA & Dependent Care

Tuition Assistance and Discounts

EAP

Job summary

Availa Bank is seeking a UNIVERSAL BANKER I (Bank Teller) to assist customers with financial transactions and provide strong service and product knowledge. This role emphasizes accurate handling of deposits, withdrawals, and account maintenance while building trust and cross-selling suitable banking solutions.

The position is non-remote, requires a high school diploma, and involves meeting branch goals and flexible hours.

Qualifications

• Customer service experience required.
• Typing efficiency and basic keyboarding skills required.
• Strong math abilities for cash handling and accuracy.
• Excellent written and verbal communication.
• Ability to multitask in a fast-paced environment.
• Knowledge of banking regulations and procedures.

Responsibilities

• Provide exceptional customer service during transactions.
• Build relationships and identify customer needs for banking solutions.
• Present product/service information with accuracy and clarity.
• Communicate with customers and staff in person or by phone.
• Sell and maintain banking products to customers; cross-sell as appropriate.
• Open, maintain, and close customer accounts including checking and savings.

Skills

Customer service

Typing speed

Math skills

Communication skills

Time management

Regulatory knowledge

Flexibility

Education

High school diploma

Job description

Availa Bank is seeking a UNIVERSAL BANKER I (Bank Teller) to assist customers with financial transactions and provide strong service and product knowledge. This role emphasizes accurate handling of deposits, withdrawals, and account maintenance while building trust and cross-selling suitable banking solutions.

The position is non-remote, requires a high school diploma, and involves meeting branch goals and flexible hours.