Universal Banker: Drive Customer Growth & Experience

PNC; Centennial (CO); On-site; USD 45,000 - 76,000; Full time

Job summary

PNC seeks a Universal Banker to join its retail team in Centennial, CO. You will build and deepen customer relationships, identify financial needs, and tailor PNC products to drive revenue and loyalty.

The role emphasizes proactive sales, exceptional service, and collaboration with ecosystem partners to grow the customer’s share of wallet. You will work in an in-office environment, adhere to risk controls, and educate customers on using technology to manage finances.

Qualifications

• Typically requires 3+ years experience.
• Associates or equivalent degree is commonly expected.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Delivers a full PNC conversation with every client interaction to identify solutions.
• Performs lobby engagement and educates customers on managing financial transactions with technology.
• Applies product and procedural knowledge to mitigate customer problems and drive loyalty.
• Manages risk by following policies and procedures and supports daily branch operations.

Skills

Banking knowledge

Customer service

Sales skills

Spanish language

Education

No Degree

Job description

PNC seeks a Universal Banker to join its retail team in Centennial, CO. You will build and deepen customer relationships, identify financial needs, and tailor PNC products to drive revenue and loyalty.

The role emphasizes proactive sales, exceptional service, and collaboration with ecosystem partners to grow the customer’s share of wallet. You will work in an in-office environment, adhere to risk controls, and educate customers on using technology to manage finances.