Universal Banker: Customer Wellness & Solutions

The Farmer's Bank; Noblesville (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

The Farmer's Bank in Noblesville, IN seeks a Universal Banker to service customers at the teller window or service desk, understanding needs and matching bank solutions to support Financial Well-Being.

You will handle deposits and account activities, educate customers on solutions, and engage in cross-selling while upholding accuracy and a friendly, ethical approach. Hours vary and include Saturdays.

Responsibilities

• Customer Service and Sales.
• Educate customers on solutions that meet their needs, including new accounts, services, and digital
• Make complete recommendation to ensure Financial Well-Being of the customer (cross selling)
• Engage customers by following up through onboarding or campaigns
• Maintenance accounts by changing addresses and names; order checks and close accounts as needed.
• Assist customers by answering financial questions, expose fraud, explain bank services and service charges
• Open/Close Night Drop with dual control processes for various Night-Drop and mail.
• Other Duties as Assigned.

Skills

Customer Relations

Attitude

Accountability

Teamwork/Cooperation

Attention to Detail

Job Knowledge

Productivity

Job description

The Farmer's Bank in Noblesville, IN seeks a Universal Banker to service customers at the teller window or service desk, understanding needs and matching bank solutions to support Financial Well-Being.

You will handle deposits and account activities, educate customers on solutions, and engage in cross-selling while upholding accuracy and a friendly, ethical approach. Hours vary and include Saturdays.