Universal Banker: Customer-Driven Banking & Solutions

Northwest Bank; Fishers (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Northwest Bank is seeking a Universal Banker in Fishers, Indiana. This role involves delivering exceptional customer service and managing banking transactions, while also driving sales by identifying customer needs and recommending appropriate products. Applicants should have a high school diploma and some experience in banking or retail, along with strong communication and problem-solving skills. The position emphasizes teamwork and compliance with bank policies and regulations.

Qualifications

• Less than one year of Banking and/or retail experience.
• Less than one year of Sales or Customer Service experience preferred.

Responsibilities

• Greet customers and determine how to guide their experience.
• Engage with customers to build relationships and provide services.
• Process transactions accurately and efficiently.
• Recognize and refer cross-sell opportunities.
• Meet financial objectives for individual and team goals.
• Ensure compliance with policies and regulations.

Skills

Effective communication

Customer relationship building

Problem-solving

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office Software

Bank's specific software

Job description

Northwest Bank is seeking a Universal Banker in Fishers, Indiana. This role involves delivering exceptional customer service and managing banking transactions, while also driving sales by identifying customer needs and recommending appropriate products. Applicants should have a high school diploma and some experience in banking or retail, along with strong communication and problem-solving skills. The position emphasizes teamwork and compliance with bank policies and regulations.