Universal Banker: Customer Service & Sales Pro

ADP, Inc.; Canton (MA); On-site; USD 37,000 - 54,000; Full time

Job summary

Bank of Canton in Canton, MA seeks a Float Universal Banker to deliver exceptional service, handle teller duties, and support customer-focused sales across branches.

Under supervision of Branch Manager and Head Teller, you will process transactions, cross-sell products, train staff, and contribute to branch goals. Strong cash handling and communication are essential.

This role emphasizes accuracy, compliance, and a willingness to adapt to varied customer bases and daily banking needs.

Qualifications

• Education: a high school diploma is required.
• Six to twelve months of cash handling and customer contact experience required.
• Strong customer service and sales orientation to meet branch goals.

Responsibilities

• Represent the bank professionally to customers, colleagues, vendors, and the public.
• Process deposits, withdrawals, check cashing, money orders, and other transactions.
• Sell and cross-sell bank products; refer to Investment Specialists when needed.
• Assist with training new employees and support branch promotions.
• Ensure compliance with bank policies and procedures and handle routine clerical duties.

Skills

Cash handling

Customer service

Sales

Communication skills

Education

High school diploma

Job description

Bank of Canton in Canton, MA seeks a Float Universal Banker to deliver exceptional service, handle teller duties, and support customer-focused sales across branches.

Under supervision of Branch Manager and Head Teller, you will process transactions, cross-sell products, train staff, and contribute to branch goals. Strong cash handling and communication are essential.

This role emphasizes accuracy, compliance, and a willingness to adapt to varied customer bases and daily banking needs.