Universal Banker: Customer Service & Sales Expert

First Citizens Bank; Tulsa (OK); On-site; USD 28,000 - 40,000; Full time

Job summary

First Citizens Bank in Tulsa is seeking a Sales and Service Representative to process transactions and assist customers in understanding bank products, tools, and resources, while supporting the branch team's sales efforts.

The role requires a High School Diploma or GED and at least six months of customer service or cash-handling experience; we value strong communication, adaptability, teamwork, and the ability to refer opportunities to specialists.

Qualifications

• High School Diploma or GED with 6 months customer service experience.
• Cash handling and accuracy in transactions.
• Sales aptitude with ability to identify client needs.

Responsibilities

• Initiate conversations to uncover sales or referral opportunities.
• Ensure accuracy and efficiency in deposits and transactions while following policies.

Skills

Communication

Customer Service

Sales

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank in Tulsa is seeking a Sales and Service Representative to process transactions and assist customers in understanding bank products, tools, and resources, while supporting the branch team's sales efforts.

The role requires a High School Diploma or GED and at least six months of customer service or cash-handling experience; we value strong communication, adaptability, teamwork, and the ability to refer opportunities to specialists.