Bank Teller & Customer Success Advocate

First Citizens; Beach (ND); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank is seeking a Sales and Service Representative to process transactions and assist customers in the branch. The role focuses on delivering excellent service, educating customers about bank capabilities, and identifying opportunities for referrals to bank partners.

Successful candidates will demonstrate strong communication, customer service, adaptability and teamwork. The position requires a high school diploma and the ability to manage multiple demands while complying with

Qualifications

• Proven customer service experience in a retail banking or service environment.
• Ability to listen, ask insightful questions and understand customer needs.
• Comfortable handling multiple tasks and shifting priorities.

Responsibilities

• Foster partnerships to deliver value for customers and colleagues.
• Identify and refer sales opportunities, and follow Bank initiatives and tools.
• Ensure regulatory and policy compliance in daily branch operations.
• Assist deposits-related tasks with accuracy and efficiency.
• Maintain knowledge of retail banking products and services and offer appropriate guidance.

Skills

Communication

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative to process transactions and assist customers in the branch. The role focuses on delivering excellent service, educating customers about bank capabilities, and identifying opportunities for referrals to bank partners.

Successful candidates will demonstrate strong communication, customer service, adaptability and teamwork. The position requires a high school diploma and the ability to manage multiple demands while complying with