Universal Banker — Customer Service & Sales

S&T Bank; Chester (Delaware County); On-site; USD 25,000 - 47,000; Full time

Job summary

S&T Bank is hiring an Universal Banker at the West Goshen branch in West Chester, PA. The role focuses on delivering exceptional customer service on the teller line while supporting sales and platform duties to help meet branch targets.

Responsibilities include processing deposits and withdrawals, loan payments, aiding with new accounts, balancing cash, and using LOS software. A high school diploma and CSR/RSA training are required, with 2–5 years of experience preferred.

Qualifications

• Requires a high school diploma or equivalent.
• Two to five years general and specialized experience.
• Successful completion of the retail training program including CSR and RSA training.

Responsibilities

• Operate customer service window with accuracy and efficiency.
• Profile customers to identify banking needs and meet sales goals.
• Process deposits, withdrawals, loan payments, and check orders.
• Balance window cash daily and perform ATM settlement as needed.
• Assist in new accounts processing and provide excellent service.

Skills

Customer service

Sales skills

Interpersonal skills

Data entry

Education

High school diploma or equivalent

Retail training program

Tools

LOS software

Job description

S&T Bank is hiring an Universal Banker at the West Goshen branch in West Chester, PA. The role focuses on delivering exceptional customer service on the teller line while supporting sales and platform duties to help meet branch targets.

Responsibilities include processing deposits and withdrawals, loan payments, aiding with new accounts, balancing cash, and using LOS software. A high school diploma and CSR/RSA training are required, with 2–5 years of experience preferred.