Universal Banker: Customer-Focused Teller & Advisor

SouthState Bank, N.A.; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

SouthState Bank, N.A. is seeking a Universal Banker in Houston to serve as a single point of contact for customers, combining teller and financial services responsibilities to grow customer relationships.

The role requires knowledge of banking products, strong customer service, and compliance with regulations. Training includes Teller Foundations and Bank Foundations, with opportunities to balance cash handling and support new tellers.

Qualifications

• Experience in cash handling and customer service in a banking environment.
• Ability to recognize customer needs and expand relationships through referrals.

Responsibilities

• Serve customers quickly, accurately, and confidentially per service standards.
• Open new deposit accounts and handle related services (stop payments, wires, etc.).
• Explain policies and procedures in simple terms and resolve issues with courtesy.
• Balance transactions daily and maintain secure, compliant work practices.

Skills

Customer service

Cash handling

Interpersonal skills

Sales experience

English literacy

Education

High School diploma or equivalent

Tools

Banking systems

Job description

SouthState Bank, N.A. is seeking a Universal Banker in Houston to serve as a single point of contact for customers, combining teller and financial services responsibilities to grow customer relationships.

The role requires knowledge of banking products, strong customer service, and compliance with regulations. Training includes Teller Foundations and Bank Foundations, with opportunities to balance cash handling and support new tellers.