Universal Banker: Customer-Centric Banking & Growth

Northrim BanCorp, Inc.; Fairbanks (AK); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay and benefits

Paid training and career development

Supportive, inclusive team culture

Opportunity to grow and advance

Make a real impact in your community

Job summary

Northrim Bank in Fairbanks is seeking a Universal Banker to deliver exceptional customer experiences at our Fairbanks Financial Center. The role blends teller skills, financial know-how, and sales to help clients meet their goals, with opportunities to progress across UB I, II, or III levels.

You’ll greet customers, handle transactions, answer questions, and recommend products while staying compliant with regulations and continually learning new banking systems and procedures.

Qualifications

• Universal Banker I requires 6+ months in cash-handling, retail, or hospitality.
• Universal Banker II requires 1+ year in banking OR 2+ years in customer service/cash-handling; degree can replace experience.
• Universal Banker III requires 3+ years banking experience; leadership and mentoring experience preferred.

Responsibilities

• Be the face of the bank: Greet customers, handle transactions, and make their day better.
• Solve problems like a pro: Assist with deposits, withdrawals, account management and loan payments.
• Build real relationships: Get to know customers and help them plan, save, and succeed financially.
• Think like an advisor: Suggest products and services that actually make a difference.
• Stay sharp: Learn new systems, keep up with regulations, and level up with ongoing training.
• Lead by example (UB III): Step up when management is away, mentor new teammates, and keep operations running smoothly.

Skills

Stellar communication

Detail-driven

Tech-savvy

Team player

Fast learner

Tools

MS Office

Banking software

Job description

Northrim Bank in Fairbanks is seeking a Universal Banker to deliver exceptional customer experiences at our Fairbanks Financial Center. The role blends teller skills, financial know-how, and sales to help clients meet their goals, with opportunities to progress across UB I, II, or III levels.

You’ll greet customers, handle transactions, answer questions, and recommend products while staying compliant with regulations and continually learning new banking systems and procedures.